Kauffman Tire vs Rockauto

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Kauffman Tire

Equipment
  • 0 ISSUES RESOLVED
  • 14 TOTAL REVIEWS
  • $1.1K CLAIMED LOSSES
  • $560 AVERAGE LOSS
2.1
Customer service
Reliability
Diversity of Products or Services
Staff
Exchange, Refund and Cancellation Policy
  • Responsive friendly customer service 1

Customers don't like

  • Never again2
  • Poor service and worse customer attention1
  • Tire changer ruined my wheel and left his trash in my car1

Products by Kauffman Tire

No items

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Rockauto

Equipment
  • 1 ISSUES RESOLVED
  • 192 TOTAL REVIEWS
  • $19.7K CLAIMED LOSSES
  • $222 AVERAGE LOSS
1.7
Customer service
Reliability
Diversity of Products or Services
Staff
Exchange, Refund and Cancellation Policy
  • Price 9
  • Will never buy from them again 9
  • Prices 3
  • Information on website 2
  • Qaulity 2

Customers don't like

  • Refund policy for defective item11
  • No effort put forth in resolving issue to customers satisfaction10
  • Refund policy for wrong part10
  • Shipping8
  • Return policy for defective parts7

Products by Rockauto

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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