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Kauffman Tire

Equipment
  • 0 ISSUES RESOLVED
  • 17 TOTAL REVIEWS
  • $1.4K CLAIMED LOSSES
  • $483 AVERAGE LOSS
2.1
Staff
Customer service
Diversity of Products or Services
Reliability
  • Customer service from store associates 1
  • Responsive friendly customer service 1

Customers don't like

  • Never again2
  • Did not receive and offer for a full refund1
  • Tire changer ruined my wheel and left his trash in my car1
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Rockauto

Equipment
  • 1 ISSUES RESOLVED
  • 322 TOTAL REVIEWS
  • $27K CLAIMED LOSSES
  • $227 AVERAGE LOSS
1.9
Staff
Customer service
Diversity of Products or Services
Reliability
  • Price 11
  • Will never buy from them again 10
  • Prices 4
  • Ease of use 3
  • Part availability 3

Customers don't like

  • Refund policy for defective item7
  • Inexperienced customer service staff5
  • Return policy for defective parts5
  • Refund policy for wrong part3
  • Shipping3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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