PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Mavis Discount Tire and Kauffman Tire as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Mavis Discount Tire
Kauffman Tire

Mavis Discount Tire and Kauffman Tire Overview

Total reviews
1000
66
Company responses
0
0
Issues resolved
0
1

Mavis Discount Tire was first mentioned on PissedConsumer on Mar 5, 2010 and since then this brand received 1000 reviews. It is 934 reviews more than Kauffman Tire received since May 30, 2010.

Mavis Discount Tire and Kauffman Tire Consumer Ratings

Rank
245 out of 2414 in Service Centers and Repairs category
196 out of 2414 in Service Centers and Repairs category
Customer service
214 in category
177 in category
Staff
215 in category
180 in category
Product or Service Quality
183 in category
169 in category

According to consumer ratings and reviews, Kauffman Tire ranks 49 points higher in the Service Centers and Repairs category than Mavis Discount Tire. People gave Mavis Discount Tire 1.4 stars for Customer service criterion in Service Centers and Repairs category and it is 409 points higher than the worst rated brand in this category. At the same time, Kauffman Tire was rated 1.6 stars for Customer service criterion in this category and it is 446 points higher than the worst rated brand in this category. If we look at Staff criterion, than we see that Kauffman Tire has a higher rating than Mavis Discount Tire. Regarding Product or Service Quality criterion, consumers gave Mavis Discount Tire 1.5 stars and it is 71% greater than other in category. Kauffman Tire however was rated 1.5 stars and it is 73% greater than other in category.

Mavis Discount Tire and Kauffman Tire Rating Details

Customer service
1.4 (517 reviews)
1.6 (34 reviews)
Reviewer's quote

I hope that this very bad customer service in Johnstown NY that you can't get right is worth loosing business over. On the Mavis Discount page tells you Service offered in Johnstown NY, Tire sale and Installation(I only needed the installation)Brakes, Brake repair and Installation (was looking for...

Tarrence

...The person I spoke with in customer service was very professional and proficient. She typed everything I said and told me the District Manager (Roy) would be contacting me. As promised he did within minutes...

David C
Staff
1.5 (492 reviews)
1.7 (38 reviews)
Reviewer's quote

...The mechanics and previous staff have been awesome and always treated us with respect..

Carmelita S

I purchased four brand new tires from Kauffman Tires December 2018, it is September 2019 and tores are bad and must be replaced. I was told it was a maintenance issue and the warranty I purchased would not cover the new set of tires. They want to charge me more tgan what I paid for the 1st set 9...

Sharon D
Product or Service Quality
1.5 (454 reviews)
1.5 (33 reviews)
Reviewer's quote

...This place service is the worse on this earth . Dont deal with Mavis . Im calling the BBB on them..

Lundy

...This was the Kennesaw location, but I’m finding the service to suck at all of them now. Been going there for over 20 years, but guess I’ll have to switch..

Thomas D

Mavis Discount Tire and Kauffman Tire Pros and Cons

Pros
  • Convenience
  • Price
  • How close they are to my house
  • Responsive friendly customer service
  • Getting my tires
  • Whin i got good service
Cons
  • Poor management
  • Not good service
  • Poor quality of service
  • Unacceptable service
  • Never again
  • Nice waiting room poor customer satisfaction

Mavis Discount Tire and Kauffman Tire Most Positive Reviews

Top rated reviews
5

I went into Mavis in Patchogue, NY for brakes, as another (non-mavis) shop said I need rear brake Drums/Shoes.

The Asia...

5

Lakewood Ranch Fl location is reliable, responsible and courteous. Multiple visits and at the age of 68 l would rate it...

Mavis Discount Tire and Kauffman Tire Most Critical Reviews

Lowest rated reviews
1

Mavis Discount Tire is such a RIP OFF! They have this "Hook-and-bait" package for $70.00 This cover brake pad replacemen...

1

I was at Kauffman tire for service which was totally ineffective. Whie waiting I was looking at tire display when...

Mavis Discount Tire and Kauffman Tire Latest Reviews

Recent published reviews

Made an appointment for state inspection at the Marshall creek location got a call back that they ran out of stickers...

Read all 1000 reviews
1

I purchased four brand new tires from Kauffman Tires December 2018, it is September 2019 and tores are bad and must be...

Read all 66 reviews

Mavis Discount Tire and Kauffman Tire Products and Services

Most reviewed product and services
  • Mavis Discount Tire Customer Care (113 reviews)
  • Mavis Discount Tire Car Repair (93 reviews)
  • Mavis Discount Tire Oil Change (64 reviews)
  • Kauffman Tire Tire Replacement (7 reviews)
  • Kauffman Tire Wheel Alignment (5 reviews)
  • Kauffman Tire Customer Care (4 reviews)