PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Mavis Discount Tire and Kauffman Tire as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Mavis Discount Tire
Kauffman Tire

Mavis Discount Tire and Kauffman Tire Overview

Total reviews 1142 67
Company responses 0 0
Issues resolved 1 1

Mavis Discount Tire and Kauffman Tire Consumer Ratings

Rank
268 out of 1743 in Service Centers and Repairs category
196 out of 1743 in Service Centers and Repairs category
Customer service
215 in category
179 in category
Product or Service Quality
190 in category
170 in category
Value for money
174 in category
113 in category
Reliability
163 in category
161 in category

Mavis Discount Tire and Kauffman Tire Rating Details

Customer service
1.4 (598 reviews)
1.6 (34 reviews)
Reviewer's quote

The *** that answered the phone at the 103rd location needs to brush up on his customer service skills. I simply asked him could he look up my record, so I could see what tires I got last time and how much I paid..

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...The person I spoke with in customer service was very professional and proficient. She typed everything I said and told me the District Manager (Roy) would be contacting me. As promised he did within minutes...

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Product or Service Quality
1.5 (524 reviews)
1.5 (33 reviews)
Reviewer's quote

...Very poor customer service..

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...This was the Kennesaw location, but I’m finding the service to suck at all of them now. Been going there for over 20 years, but guess I’ll have to switch..

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Value for money
1.7 (493 reviews)
2.1 (31 reviews)
Reviewer's quote

...keep your money and stay away from mavis..

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Clowns that could give two hoots about your car or the value of the parts they are messing with. I have other cars as well as this one and none of them will every darken the door of a Kaufman establishment again. I have used Discount Tire for years and never had so much of a sniff of a problem yet...

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Reliability
1.4 (491 reviews)
1.4 (32 reviews)
Reviewer's quote

I had a 10:00 appointment to have four new tires put on. They never put my car on the lift until after 11:00. They stopped and went and bought lunch from a food truck. Ill be here another half hour at least which will put me after 12:00. I will never buy from you again.

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I recently had brake work done. Brake caliper wasn't installed properly had a car accident

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Mavis Discount Tire and Kauffman Tire Pros and Cons

Pros
  • Convenience
  • Location
  • How close they are to my house
  • Responsive friendly customer service
  • Getting my tires
  • Whin i got good service
Cons
  • Poor customer service
  • Poor management
  • Not good service
  • Unacceptable service
  • Never again
  • Nice waiting room poor customer satisfaction

Mavis Discount Tire and Kauffman Tire Most Positive Reviews

Top rated reviews
5

I went into Mavis in Patchogue, NY for brakes, as another (non-mavis) shop said I need rear brake Drums/Shoes.

The Asia...

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5

Lakewood Ranch Fl location is reliable, responsible and courteous. Multiple visits and at the age of 68 l would rate it...

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5

My name is Felix Aviles. ..i worked before in mavis Westfield, nj but in march moved to PR for fix family...

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5

I priced tires and found the best deal at Kaufman Tires. I didn't get anything fancy for my Sante Fe. I'm just a...

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Mavis Discount Tire and Kauffman Tire Most Critical Reviews

Lowest rated reviews
1

Mavis Discount Tire is such a RIP OFF! They have this "Hook-and-bait" package for $70.00 This cover brake pad replacemen...

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1

Went to purchase tires and front brakes. Brake pads cost $129 (didn't give me a cheaper choice) and came to a total of...

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1

Purchased a set of Mavis " Special purchase tires (discount no name brand)". I drive the vehicle less than 2,000 miles p...

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1

Couple days or so ago, i went to Kauffman tire off of Eagles Landing road in Stockbridge,GA because my heat wasn't...

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Mavis Discount Tire and Kauffman Tire Latest Reviews

Recent published reviews
1

The *** that answered the phone at the 103rd location needs to brush up on his customer service skills. I simply asked...

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No votes

This location is in Douglasville, Ga. They are unfriendly, very carlessthey will inore

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2.8

I had a 10:00 appointment to have four new tires put on. They never put my car on the lift until after 11:00. They...

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1

I purchased four brand new tires from Kauffman Tires December 2018, it is September 2019 and tores are bad and must be...

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Mavis Discount Tire and Kauffman Tire Products and Services

Most reviewed product and services
  • Mavis Discount Tire Customer Care (120 reviews)
  • Mavis Discount Tire Car Repair (98 reviews)
  • Mavis Discount Tire Tire Replacement (67 reviews)
  • Kauffman Tire Tire Replacement (7 reviews)
  • Kauffman Tire Wheel Alignment (5 reviews)
  • Kauffman Tire Car Repair (4 reviews)