PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Kauffman Tire and Mavis Discount Tire as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Kauffman Tire
Mavis Discount Tire

Kauffman Tire and Mavis Discount Tire Overview

Total reviews 67 1142
Company responses 0 0
Issues resolved 1 1

Kauffman Tire and Mavis Discount Tire Consumer Ratings

Rank
196 out of 1743 in Service Centers and Repairs category
268 out of 1743 in Service Centers and Repairs category
Customer service
177 in category
213 in category
Turnaround Time
181 in category
161 in category
Product or Service Quality
169 in category
189 in category
Price Affordability
139 in category
170 in category

Kauffman Tire and Mavis Discount Tire Rating Details

Customer service
1.6 (34 reviews)
1.4 (598 reviews)
Reviewer's quote

...The person I spoke with in customer service was very professional and proficient. She typed everything I said and told me the District Manager (Roy) would be contacting me. As promised he did within minutes...

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The *** that answered the phone at the 103rd location needs to brush up on his customer service skills. I simply asked him could he look up my record, so I could see what tires I got last time and how much I paid..

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Turnaround Time
1.5 (33 reviews)
1.6 (471 reviews)
Reviewer's quote

...gentleman said he had no record of my appointment for 1 pm, however I was written down that I would drop off the car and leave it so they could get to it sometime during the day. That is not my definition of a 1 pm appointment and that is not what I said I would do. The gentleman said that when a person at the Lakewood Ranch location does not answer the call within ...

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...putting me off each time I have called. just looking for a copy of my front. alignment...

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Product or Service Quality
1.5 (33 reviews)
1.5 (524 reviews)
Reviewer's quote

...This was the Kennesaw location, but I’m finding the service to suck at all of them now. Been going there for over 20 years, but guess I’ll have to switch..

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...Very poor customer service..

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Price Affordability
2.4 (32 reviews)
2 (474 reviews)
Reviewer's quote

I have used Discount Tire for years and never had so much of a sniff of a problem yet Kaufman had a better price on the tires so I went there. NEVER EVER AGAIN. $1300 tires and I will probably spending that again have all 4 of my wheels repaired because Kaufman simply don't care about the work they...

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Went to store on 0215/20 and was charged a price which was fair went back to same locations had the same thing done today 09/11/20 and price was double ..

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Kauffman Tire and Mavis Discount Tire Pros and Cons

Pros
  • Responsive friendly customer service
  • Getting my tires
  • Whin i got good service
  • Convenience
  • Location
  • How close they are to my house
Cons
  • Unacceptable service
  • Never again
  • Nice waiting room poor customer satisfaction
  • Poor customer service
  • Poor management
  • Not good service

Kauffman Tire and Mavis Discount Tire Most Positive Reviews

Top rated reviews
5

Lakewood Ranch Fl location is reliable, responsible and courteous. Multiple visits and at the age of 68 l would rate it...

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5

I went into Mavis in Patchogue, NY for brakes, as another (non-mavis) shop said I need rear brake Drums/Shoes.

The Asia...

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5

I priced tires and found the best deal at Kaufman Tires. I didn't get anything fancy for my Sante Fe. I'm just a...

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5

My name is Felix Aviles. ..i worked before in mavis Westfield, nj but in march moved to PR for fix family...

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Kauffman Tire and Mavis Discount Tire Most Critical Reviews

Lowest rated reviews
1

Went to purchase tires and front brakes. Brake pads cost $129 (didn't give me a cheaper choice) and came to a total of...

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1

Mavis Discount Tire is such a RIP OFF! They have this "Hook-and-bait" package for $70.00 This cover brake pad replacemen...

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1

Couple days or so ago, i went to Kauffman tire off of Eagles Landing road in Stockbridge,GA because my heat wasn't...

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1

Purchased a set of Mavis " Special purchase tires (discount no name brand)". I drive the vehicle less than 2,000 miles p...

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Kauffman Tire and Mavis Discount Tire Latest Reviews

Recent published reviews
No votes

This location is in Douglasville, Ga. They are unfriendly, very carlessthey will inore

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1

The *** that answered the phone at the 103rd location needs to brush up on his customer service skills. I simply asked...

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1

I purchased four brand new tires from Kauffman Tires December 2018, it is September 2019 and tores are bad and must be...

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2.8

I had a 10:00 appointment to have four new tires put on. They never put my car on the lift until after 11:00. They...

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Kauffman Tire and Mavis Discount Tire Products and Services

Most reviewed product and services
  • Kauffman Tire Tire Replacement (7 reviews)
  • Kauffman Tire Wheel Alignment (5 reviews)
  • Kauffman Tire Oil Change (4 reviews)
  • Mavis Discount Tire Customer Care (120 reviews)
  • Mavis Discount Tire Car Repair (98 reviews)
  • Mavis Discount Tire Tire Replacement (67 reviews)