Kate Spade vs The Bradford Exchange

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Kate Spade

Footwear and Clothing
  • 1 ISSUES RESOLVED
  • 87 TOTAL REVIEWS
  • $6.4K CLAIMED LOSSES
  • $221 AVERAGE LOSS
1.9
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Fast shipping 3
  • Customer service 1
  • Very very poor 1
  • Design 1

Customers don't like

  • Customer service7
  • Unethical return policy4
  • Return policy3
  • Price adjustment policy2
  • Return policy length of process2

Products by Kate Spade

No items

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The Bradford Exchange

Luxury / Jewelry
  • 3 ISSUES RESOLVED
  • 540 TOTAL REVIEWS
  • $34.7K CLAIMED LOSSES
  • $218 AVERAGE LOSS
1.7
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Product 4
  • Checks 1
  • Product offer 1

Customers don't like

  • Customer service attitude18
  • Given the runaround18
  • Customer service follow up14
  • Failure to honor guarantee10
  • Customer service9

Products by The Bradford Exchange

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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