Start a new comparison
Delete

Kate Spade

Footwear and Clothing
  • 3 ISSUES RESOLVED
  • 104 TOTAL REVIEWS
  • $7.8K CLAIMED LOSSES
  • $230 AVERAGE LOSS
2.0
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Fast shipping 3
  • Customer service 1
  • Design 1

Customers don't like

  • Unethical return policy5
  • Customer service3
  • Price adjustment policy2
  • Return policy1
  • Return policy length of process1
Delete

The Bradford Exchange

Luxury / Jewelry
  • 4 ISSUES RESOLVED
  • 649 TOTAL REVIEWS
  • $36.2K CLAIMED LOSSES
  • $211 AVERAGE LOSS
1.9
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Product 5
  • Product offer 1
  • Quality 1
  • Ring 1
  • Way they rectified an incorrect shipment 1

Customers don't like

  • Customer service attitude9
  • Customer service follow up8
  • Customer service6
  • Failure to honor guarantee6
  • Given the runaround5
Show

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discussion

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Be the first to start a discussion