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Kate Spade

Footwear and Clothing
  • 3 ISSUES RESOLVED
  • 104 TOTAL REVIEWS
  • $7.8K CLAIMED LOSSES
  • $230 AVERAGE LOSS
2.0
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
Diversity of Products or Services
  • Fast shipping 3
  • Customer service 1
  • Design 1

Customers don't like

  • Unethical return policy5
  • Customer service3
  • Price adjustment policy2
  • Return policy1
  • Return policy length of process1
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Samsung Electronics

Appliances and Electronics
  • 4 ISSUES RESOLVED
  • 710 TOTAL REVIEWS
  • $590K CLAIMED LOSSES
  • $1.6K AVERAGE LOSS
1.8
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
Diversity of Products or Services
  • Tv when it worked 3
  • Design 2
  • Features 2
  • Quality of tv 2
  • To try out their android 1

Customers don't like

  • Customer service10
  • Way they do business4
  • Appliance service life3
  • Poor quality3
  • Lack of warranty coverage3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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