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Kate Spade

Footwear and Clothing
  • 3 ISSUES RESOLVED
  • 130 TOTAL REVIEWS
  • $8K CLAIMED LOSSES
  • $228 AVERAGE LOSS
2.0
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Fast shipping 3
  • Really--get real 1
  • Design 1
  • Customer service 1

Customers don't like

  • Customer service11
  • Unethical return policy6
  • Return policy2
  • Price adjustment policy2
  • Order cancelation2
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Samsung Electronics

Appliances and Electronics
  • 6 ISSUES RESOLVED
  • 744 TOTAL REVIEWS
  • $610K CLAIMED LOSSES
  • $1.6K AVERAGE LOSS
1.7
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Tv when it worked 3
  • Design 3
  • Quality of tv 2
  • Overall product design and ease of use 2
  • Large load capacity 2

Customers don't like

  • Customer service20
  • Way they do business4
  • Too many defects3
  • Poor quality3
  • Lack of warranty coverage3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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