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Kate Spade

Footwear and Clothing
  • 3 ISSUES RESOLVED
  • 117 TOTAL REVIEWS
  • $910K CLAIMED LOSSES
  • $25.9K AVERAGE LOSS
2.0
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Fast shipping 3
  • Really--get real 1
  • Design 1
  • Customer service 1

Customers don't like

  • Unethical return policy6
  • Customer service3
  • Price adjustment policy2
  • Order cancelation2
  • Return policy length of process1
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Rosegal

Footwear and Clothing
  • 10 ISSUES RESOLVED
  • 1377 TOTAL REVIEWS
  • $39.8K CLAIMED LOSSES
  • $106 AVERAGE LOSS
1.8
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Affordable pricing 23
  • Website 9
  • Pictures 6
  • Service 5
  • Excellent price 5

Customers don't like

  • Useless customer service19
  • Quality was awful11
  • Sizing7
  • Ridiculous sizing5
  • Never received5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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