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Kate Spade

Footwear and Clothing
  • 3 ISSUES RESOLVED
  • 129 TOTAL REVIEWS
  • $7.6K CLAIMED LOSSES
  • $217 AVERAGE LOSS
1.9
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Fast shipping 3
  • Really--get real 1
  • Design 1
  • Customer service 1

Customers don't like

  • Customer service12
  • Unethical return policy6
  • Return policy2
  • Price adjustment policy2
  • Order cancelation2
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Rosegal

Footwear and Clothing
  • 12 ISSUES RESOLVED
  • 1596 TOTAL REVIEWS
  • $41.1K CLAIMED LOSSES
  • $104 AVERAGE LOSS
1.9
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Affordable pricing 21
  • Website 9
  • Excellent price 7
  • Products and the pricing 6
  • Pictures 6

Customers don't like

  • Useless customer service15
  • Quality was awful11
  • Sizing7
  • Horrible customer service6
  • Ridiculous sizing5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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