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Kate Spade

Footwear and Clothing
  • 3 ISSUES RESOLVED
  • 99 TOTAL REVIEWS
  • $6.9K CLAIMED LOSSES
  • $223 AVERAGE LOSS
2.0
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Fast shipping 3
  • Customer service 1
  • Very very poor 1
  • Design 1

Customers don't like

  • Customer service10
  • Unethical return policy5
  • Poor3
  • Return policy length of process3
  • Return policy3
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Modlily

Footwear and Clothing
  • 4 ISSUES RESOLVED
  • 2397 TOTAL REVIEWS
  • $42.1K CLAIMED LOSSES
  • $87 AVERAGE LOSS
1.4
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • That its cheap 14
  • Look of clothes on ad 7
  • Photographs of the products 7
  • Clothing ads 5
  • Ease of searching through the site 5

Customers don't like

  • Customer service32
  • Product quality18
  • Delivery and service16
  • Poor customer service14
  • Sizes are completely off13
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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