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Kate Spade

Footwear and Clothing
  • 2 ISSUES RESOLVED
  • 98 TOTAL REVIEWS
  • $6.9K CLAIMED LOSSES
  • $72 AVERAGE LOSS
2.1
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Fast shipping 3
  • Customer service 1
  • Design 1
  • Very very poor 1

Customers don't like

  • Customer service9
  • Unethical return policy5
  • Return policy length of process3
  • Return policy3
  • Poor3
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Modlily

Footwear and Clothing
  • 4 ISSUES RESOLVED
  • 2291 TOTAL REVIEWS
  • $39K CLAIMED LOSSES
  • $17 AVERAGE LOSS
1.4
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • That its cheap 14
  • Photographs of the products 7
  • Look of clothes on ad 7
  • Ease of searching through the site 5
  • Price 4

Customers don't like

  • Customer service31
  • Product quality18
  • Delivery and service16
  • Have no way of contacting anyone for refund13
  • Poor customer service13
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