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Michael Kors
Kate Spade

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Michael Kors

Michael Kors

1.8
  • 2 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 640 TOTAL REVIEWS
Rank
8 out of 200
in Fashion category
Rating Details
Customer service
Exchange, Refund and Cancellation Policy
Product or Service Quality
Website
Price Affordability
Statistics of Customer Service Calls
  • TOTAL CALLS
    350
  • SUCCESSFUL
    57%
  • AVG CALL DURATION
    03:38
  • ISSUES RESOLVED
    7%
Top Products and Services
1.8
162 reviews
2.2
74 reviews
Bag
1.5
67 reviews
Kate Spade

Kate Spade

1.8
  • 3 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 153 TOTAL REVIEWS
Rank
384 out of 2446
in Footwear and Clothing category
Rating Details
Customer service
Exchange, Refund and Cancellation Policy
Product or Service Quality
Website
Price Affordability
Statistics of Customer Service Calls
  • TOTAL CALLS
    9
  • SUCCESSFUL
    67%
  • AVG CALL DURATION
    00:44
  • ISSUES RESOLVED
    0%
Top Products and Services
1.5
26 reviews
1.6
18 reviews
2
15 reviews

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