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Kate Spade

Footwear and Clothing
  • 3 ISSUES RESOLVED
  • 99 TOTAL REVIEWS
  • $6.9K CLAIMED LOSSES
  • $223 AVERAGE LOSS
2.0
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
Diversity of Products or Services
  • Fast shipping 3
  • Customer service 1
  • Very very poor 1
  • Design 1

Customers don't like

  • Customer service10
  • Unethical return policy5
  • Poor3
  • Return policy length of process3
  • Return policy3
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Michael Kors

Shopping
  • 1 ISSUES RESOLVED
  • 340 TOTAL REVIEWS
  • $28.1K CLAIMED LOSSES
  • $267 AVERAGE LOSS
1.8
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
Diversity of Products or Services
  • Design 8
  • Bags 3
  • Love his shoes and purses 2
  • Product 2
  • Overall i like michael kors 2

Customers don't like

  • Very poor customer service16
  • Customer service14
  • Quality9
  • Poor customer service8
  • Lack of concern and service6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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