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Kate Spade

Footwear and Clothing
  • 3 ISSUES RESOLVED
  • 117 TOTAL REVIEWS
  • $910K CLAIMED LOSSES
  • $25.9K AVERAGE LOSS
2.0
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Fast shipping 3
  • Really--get real 1
  • Design 1
  • Customer service 1

Customers don't like

  • Unethical return policy6
  • Customer service3
  • Price adjustment policy2
  • Order cancelation2
  • Return policy length of process1
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Lg Electronics

Appliances and Electronics
  • 5 ISSUES RESOLVED
  • 892 TOTAL REVIEWS
  • $640K CLAIMED LOSSES
  • $1.4K AVERAGE LOSS
1.4
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • N o t h i n g 10
  • Product 3
  • Watch itself 2
  • Washer 2
  • Technical working of the phone 2

Customers don't like

  • Customer service17
  • Repair issues handling9
  • Not willing to fix the persisting problem4
  • Lack of customer service4
  • Lack of after-sales service4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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