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Kate Spade

Footwear and Clothing
  • 2 ISSUES RESOLVED
  • 98 TOTAL REVIEWS
  • $6.9K CLAIMED LOSSES
  • $223 AVERAGE LOSS
2.1
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
Diversity of Products or Services
  • Fast shipping 3
  • Customer service 1
  • Very very poor 1
  • Design 1

Customers don't like

  • Customer service9
  • Unethical return policy5
  • Return policy3
  • Return policy length of process3
  • Price adjustment policy2
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Lg Electronics

Appliances and Electronics
  • 3 ISSUES RESOLVED
  • 801 TOTAL REVIEWS
  • $580K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
1.4
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
Diversity of Products or Services
  • N o t h i n g 7
  • Product 3
  • Technical working of the phone 2
  • Worst 2
  • Watch itself 2

Customers don't like

  • Customer service20
  • Repair issues handling12
  • Lack of after-sales service10
  • Lack of customer support7
  • Representative6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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