Kate Spade vs Kay Jewelers

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Kate Spade

Footwear and Clothing
  • 1 ISSUES RESOLVED
  • 87 TOTAL REVIEWS
  • $6.4K CLAIMED LOSSES
  • $221 AVERAGE LOSS
1.9
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Fast shipping 3
  • Customer service 1
  • Very very poor 1
  • Design 1

Customers don't like

  • Customer service7
  • Unethical return policy4
  • Return policy3
  • Price adjustment policy2
  • Return policy length of process2

Products by Kate Spade

No items

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Kay Jewelers

Luxury / Jewelry
  • 0 ISSUES RESOLVED
  • 594 TOTAL REVIEWS
  • $280K CLAIMED LOSSES
  • $1.6K AVERAGE LOSS
1.6
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Pretty jewelry 3
  • Phone representative did her best to help 1
  • Products 1
  • Several locations in salt lake valley 1
  • Used to treat me the same if i spent 0 or 2000 dollars 1

Customers don't like

  • Careless customer care14
  • False guarantee11
  • Defective jewelry5
  • Refusal to refund5
  • Poor service and does nothing5

Products by Kay Jewelers

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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