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Kaspersky Lab

Software
  • 1 ISSUES RESOLVED
  • 77 TOTAL REVIEWS
  • $22.7K CLAIMED LOSSES
  • $668 AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
Privacy and Data Security
Billing Practices
  • Uninstalling their software 2
  • I like not much about it 2
  • Good security 1
  • It worked 1
  • Have a disk for installation 1

Customers don't like

  • Customer service6
  • Non existent customer service5
  • Very poor customer service5
  • Poor customer service4
  • Inability to resolve billing issues3
Delete
  • 0 ISSUES RESOLVED
  • 113 TOTAL REVIEWS
  • $79.5K CLAIMED LOSSES
  • $1.7K AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Privacy and Data Security
Billing Practices
  • Bullying customer service reps 2
  • Product 1

Customers don't like

  • Auto billing3
  • Talking to overseas reps3
  • Price3
  • Scare tactics by norton virur reps3
  • Scare tactics from norton reps2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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