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Kaspersky Lab

Software
  • 1 ISSUES RESOLVED
  • 82 TOTAL REVIEWS
  • $22.8K CLAIMED LOSSES
  • $633 AVERAGE LOSS
1.8
Customer service
Website
Diversity of Products or Services
Privacy and Data Security
Billing Practices
  • Uninstalling their software 2
  • I like not much about it 2
  • Have a disk for installation 1
  • Promised the protection 1
  • It worked 1

Customers don't like

  • Customer service7
  • Very poor customer service3
  • Non existent customer service2
  • That their support demanded more money from us to help us2
  • Program2
Delete
  • 0 ISSUES RESOLVED
  • 118 TOTAL REVIEWS
  • $81.3K CLAIMED LOSSES
  • $1.6K AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Privacy and Data Security
Billing Practices
  • Bullying customer service reps 2
  • Product 1

Customers don't like

  • Price3
  • Customer service2
  • Scare tactics by norton virur reps1
  • Talking to overseas reps1
  • Scare tactics from norton reps1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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