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Kaspersky Lab

Software
  • 1 ISSUES RESOLVED
  • 80 TOTAL REVIEWS
  • $22.7K CLAIMED LOSSES
  • $650 AVERAGE LOSS
1.8
Customer service
Website
Diversity of Products or Services
Privacy and Data Security
Billing Practices
  • Uninstalling their software 2
  • I like not much about it 2
  • Good security 1
  • It worked 1
  • Have a disk for installation 1

Customers don't like

  • Customer service7
  • Very poor customer service3
  • Non existent customer service2
  • That their support demanded more money from us to help us2
  • Program2
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Microsoft

Software
  • 5 ISSUES RESOLVED
  • 271 TOTAL REVIEWS
  • $52.6K CLAIMED LOSSES
  • $591 AVERAGE LOSS
1.8
Customer service
Website
Diversity of Products or Services
Privacy and Data Security
Billing Practices
  • Windows version 7 3
  • That they saved my bacon 1
  • Used by many people 1
  • Werst ever 1
  • Windows up to version 7 1

Customers don't like

  • Lack of understanding4
  • Series of many service shut outs4
  • Poor service4
  • Rippoff4
  • Customer service and the jumping through hoops3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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