Kaspersky Lab vs Microsoft

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Kaspersky Lab

Software
  • 1 ISSUES RESOLVED
  • 70 TOTAL REVIEWS
  • $22.4K CLAIMED LOSSES
  • $747 AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
Privacy and Data Security
Exchange, Refund and Cancellation Policy
  • Uninstalling their software 2
  • Good security 1
  • Have a disk for installation 1
  • I like not much about it 1
  • It worked 1

Customers don't like

  • Customer service6
  • Non existent customer service5
  • Very poor customer service5
  • Poor customer service4
  • Inability to resolve billing issues3

Products by Kaspersky Lab

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Microsoft

Software
  • 3 ISSUES RESOLVED
  • 234 TOTAL REVIEWS
  • $47.5K CLAIMED LOSSES
  • $579 AVERAGE LOSS
1.8
Customer service
Website
Diversity of Products or Services
Privacy and Data Security
Exchange, Refund and Cancellation Policy
  • Windows version 7 3
  • Surface when it actually worked 1
  • Used by many people 1
  • Using word until it became terrible 1
  • Windows up to version 7 1

Customers don't like

  • Tech suport was very bad7
  • Microsofts apparent arrogance6
  • Microsofts unprofessionalism6
  • Poor service6
  • Series of many service shut outs6

Products by Microsoft

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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