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Kaspersky Lab

Software
  • 2 ISSUES RESOLVED
  • 82 TOTAL REVIEWS
  • $22.8K CLAIMED LOSSES
  • $633 AVERAGE LOSS
1.8
Customer service
Website
Diversity of Products or Services
Privacy and Data Security
Billing Practices
  • Uninstalling their software 2
  • I like not much about it 2
  • Have a disk for installation 1
  • Promised the protection 1
  • It worked 1

Customers don't like

  • Customer service7
  • Very poor customer service3
  • Non existent customer service2
  • That their support demanded more money from us to help us2
  • Program2
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Mcafee

Software
  • 1 ISSUES RESOLVED
  • 246 TOTAL REVIEWS
  • $24K CLAIMED LOSSES
  • $226 AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Privacy and Data Security
Billing Practices
  • Polite staff who helped in stage 1 2
  • Charged a lot 2
  • Your product but could not install 1

Customers don't like

  • Customer service3
  • Scam of your affiliate2
  • Thieves2
  • This company is a criminal enterprise1
  • Very slow scans1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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