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Kaspersky Lab

Software
  • 2 ISSUES RESOLVED
  • 87 TOTAL REVIEWS
  • $22.8K CLAIMED LOSSES
  • $633 AVERAGE LOSS
1.8
Customer service
Website
Diversity of Products or Services
Privacy and Data Security
Billing Practices
  • Uninstalling their software 2
  • Promised the protection 1
  • It worked 1
  • Have a disk for installation 1
  • Good security 1

Customers don't like

  • Customer service7
  • Very poor customer service3
  • That their support demanded more money from us to help us2
  • Program2
  • Non existent customer service2
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Malwarebytes

Software
  • 3 ISSUES RESOLVED
  • 100 TOTAL REVIEWS
  • $10.5K CLAIMED LOSSES
  • $243 AVERAGE LOSS
2.0
Customer service
Website
Diversity of Products or Services
Privacy and Data Security
Billing Practices
  • Good product 5
  • Malwarebytes was great until is kept malfunctioning 2
  • It intercepts some malicious websites 2
  • Thinking i was getting for 1299 1
  • Securtity 1

Customers don't like

  • Customer service6
  • No phone number4
  • Lack of contact phone or email4
  • Worst company ever2
  • Website support2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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