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Kaspersky Lab

Software
  • 1 ISSUES RESOLVED
  • 79 TOTAL REVIEWS
  • $22.7K CLAIMED LOSSES
  • $668 AVERAGE LOSS
1.8
Customer service
Website
Diversity of Products or Services
Privacy and Data Security
Exchange, Refund and Cancellation Policy
  • Uninstalling their software 2
  • I like not much about it 2
  • Good security 1
  • It worked 1
  • Have a disk for installation 1

Customers don't like

  • Customer service4
  • Poor customer service4
  • Very poor customer service3
  • Program2
  • That their support demanded more money from us to help us2
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Malwarebytes

Software
  • 2 ISSUES RESOLVED
  • 77 TOTAL REVIEWS
  • $7.2K CLAIMED LOSSES
  • $248 AVERAGE LOSS
1.9
Customer service
Website
Diversity of Products or Services
Privacy and Data Security
Exchange, Refund and Cancellation Policy
  • Good product 4
  • Product 1
  • Securtity 1
  • Rarely fails 1

Customers don't like

  • No phone number4
  • Lack of contact phone or email3
  • Lack of support2
  • Website support2
  • Support desk2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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