PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Zumiez and Karmaloop as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Zumiez
Karmaloop

Zumiez and Karmaloop Overview

Total reviews
164
33
Company responses
0
0
Issues resolved
3
0

Zumiez was first mentioned on PissedConsumer on May 3, 2008 and since then this brand received 164 reviews. It is 131 reviews more than Karmaloop received since Jun 2, 2011.

Zumiez and Karmaloop Consumer Ratings

Rank
328 out of 4576 in E-commerce category
590 out of 2473 in Footwear and Clothing category
Customer service
253 in category
360 in category
Exchange, Refund and Cancellation Policy
197 in category
357 in category
Website
300 in category
538 in category

Zumiez and Karmaloop Rating Details

Customer service
1.6 (61 reviews)
1.3 (8 reviews)
Reviewer's quote

...NO HELP, NO HEART, NO CUSTOMER SERVICE AT ALL. JUST ANOTHER CORPORATION ON NASDAQ!! DONT BUY IF YOURE OUTSIDE US, ITS A SCAM!!..

Neko M

Karmaloop has the WORST customer service. Many of the workers lack intelligence, clearly. They stole an extra $10 from my bank account, and did not give me my money back even after several complaints...

PissedConsumer612179
Exchange, Refund and Cancellation Policy
1.8 (54 reviews)
1.2 (6 reviews)
Reviewer's quote

I went in to exchange for a different size and the woman tried charging me full price for the exchanged item, and tried making a big deal about me exchanging. She said since I’m exchanging one item and not two, that I should be charged for full price. I have always liked the store, apart from them...

Kristia

...My point is karmaloop sucks, I want a freaking refund, and tell everyone you know, please don't waste your money on them..

PissedConsumer796796
Website
2.6 (52 reviews)
1.5 (8 reviews)
Reviewer's quote

be very careful when uyinf from this website as there are several hidden fees which will basically double charge the price of what you are buying, but only untill the delivery guy shows up and if u dont pay more you dont get what u already paid for..

Steven

Filled bankruptcy and stopped my items from coming that I already paid for them sent a message to my spam explaining I have to go to a website to submit a claim that does'nt say for sure I'll be refunded. Pissed!..

Dameian

Zumiez and Karmaloop Pros and Cons

Pros
  • Quality products
  • That i could order a complete deck as i wanted
  • Son liked a pair of pants from there
No votes
Cons
  • Service
  • Customer service
  • Service and lack of honoring the sales
  • Fake merchandise
  • Shipping time

Zumiez and Karmaloop Most Positive Reviews

Top rated reviews
5

I was never acknowledged as a customer by employee Haley at Great Lakes Crossing mall! Her Slsprsn # is HN0529! I...

No votes

Zumiez and Karmaloop Most Critical Reviews

Lowest rated reviews
1

Zumiez shipping services is horrible... I tracked my package that was ordered on 9/2 when I received the first notice...

1

This is one of the WORST, if not THE worst, online shopping experience I have ever had. I'm only giving them one star be...

Zumiez and Karmaloop Latest Reviews

Recent published reviews
5

Very happy with your customer service department.

Read all 164 reviews
1

I made a purchase in 2015 and i have been awaiting that refund of 50 dollars ever since. I dont understand how a...

Read all 33 reviews

Zumiez and Karmaloop Products and Services

Most reviewed product and services
  • Zumiez Customer Care (24 reviews)
  • Zumiez Shipping Service (17 reviews)
  • Zumiez Manager (13 reviews)