PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Karmaloop and Zumiez as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Karmaloop
Zumiez

Karmaloop and Zumiez Overview

Total reviews
33
164
Company responses
0
0
Issues resolved
0
3

Zumiez was first mentioned on PissedConsumer on May 3, 2008 and since then this brand received 164 reviews. It is 131 reviews more than Karmaloop received since Jun 2, 2011.

Karmaloop and Zumiez Consumer Ratings

Rank
608 out of 2297 in Footwear and Clothing category
337 out of 4212 in E-commerce category
Discounts and Special Offers
466 in category
278 in category
Website
562 in category
303 in category
Customer service
378 in category
254 in category

Karmaloop and Zumiez Rating Details

Discounts and Special Offers
1.4 (8 reviews)
2 (52 reviews)
Reviewer's quote

I made a purchase in 2015 and i have been awaiting that refund of 50 dollars ever since. I dont understand how a company can just not return a customers money when they file bankruptcy. The said they would look into it and never heard back.

PissedConsumer932024

The website doesn't *** discounts, it won't let you enter more than 1 gift card. I call customer service, they place my order but then say they don't accept gift cards over the phone. I would have to go to the store within 48 hrs to pay for the item then return to pick it up at the store one it's...

Sally
Website
1.5 (8 reviews)
2.6 (52 reviews)
Reviewer's quote

...This website is so *** and I wish I could sue them for everything they have. DONT spend your money here! So after contacting Karamloop multiple times I finally received my shirt. It came balled up in the packaging, basically...

PissedConsumer796796

be very careful when uyinf from this website as there are several hidden fees which will basically double charge the price of what you are buying, but only untill the delivery guy shows up and if u dont pay more you dont get what u already paid for..

Steven
Customer service
1.3 (8 reviews)
1.6 (61 reviews)
Reviewer's quote

Karmaloop has the WORST customer service. Many of the workers lack intelligence, clearly. They stole an extra $10 from my bank account, and did not give me my money back even after several complaints...

PissedConsumer612179

...NO HELP, NO HEART, NO CUSTOMER SERVICE AT ALL. JUST ANOTHER CORPORATION ON NASDAQ!! DONT BUY IF YOURE OUTSIDE US, ITS A SCAM!!..

Neko M

Karmaloop and Zumiez Pros and Cons

Pros
No votes
  • Quality products
  • That i could order a complete deck as i wanted
  • Son liked a pair of pants from there
Cons
  • Fake merchandise
  • Shipping time
  • Service
  • Customer service
  • Service and lack of honoring the sales

Karmaloop and Zumiez Most Positive Reviews

Top rated reviews
No votes
5

I was never acknowledged as a customer by employee Haley at Great Lakes Crossing mall! Her Slsprsn # is HN0529! I...

Karmaloop and Zumiez Most Critical Reviews

Lowest rated reviews
1

This is one of the WORST, if not THE worst, online shopping experience I have ever had. I'm only giving them one star be...

1

Zumiez shipping services is horrible... I tracked my package that was ordered on 9/2 when I received the first notice...

Karmaloop and Zumiez Latest Reviews

Recent published reviews
1

I made a purchase in 2015 and i have been awaiting that refund of 50 dollars ever since. I dont understand how a...

Read all 33 reviews
5

Very happy with your customer service department.

Read all 164 reviews

Karmaloop and Zumiez Products and Services

Most reviewed product and services
No votes
  • Zumiez Customer Care (24 reviews)
  • Zumiez Shipping Service (18 reviews)
  • Zumiez Manager (13 reviews)