PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Porter And Chester Institute and Kaplan University as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Porter And Chester Institute
Kaplan University

Porter And Chester Institute and Kaplan University Overview

Total reviews
84
187
Company responses
0
0
Issues resolved
1
1

Kaplan University was first mentioned on PissedConsumer on Oct 17, 2007 and since then this brand received 187 reviews. It is 103 reviews more than Porter And Chester Institute received since Sep 25, 2012. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Porter And Chester Institute customer support team and Kaplan University customer service.

Porter And Chester Institute and Kaplan University Consumer Ratings

Rank
81 out of 554 in Universities, Colleges and Schools category
40 out of 554 in Universities, Colleges and Schools category
Customer service
67 in category
25 in category
Product or Service Quality
63 in category
26 in category
Price Affordability
68 in category
35 in category

According to consumer ratings and reviews, Kaplan University ranks 41 points higher in the Universities, Colleges and Schools category than Porter And Chester Institute. People gave Porter And Chester Institute 1.1 stars for Customer service criterion in Universities, Colleges and Schools category and it is 93 points higher than the worst rated brand in this category. At the same time, Kaplan University was rated 2.1 stars for Customer service criterion in this category and it is 135 points higher than the worst rated brand in this category. If we look at Product or Service Quality criterion, than we see that Kaplan University has a higher rating than Porter And Chester Institute. Regarding Price Affordability criterion, consumers gave Porter And Chester Institute 1.2 stars and it is 58% greater than other in category. Kaplan University however was rated 2.1 stars and it is 78% greater than other in category.

Porter And Chester Institute and Kaplan University Rating Details

Customer service
1.1 (41 reviews)
2.1 (21 reviews)
Reviewer's quote

...Very poor business practice and very poor customer service. Go to literally any other school!..

Brittney S

Kaplan University customer service is horrible. Changing people’s lives daily through the power of education? This is much more accurate: Ruining people’s lives daily through the power of deceptive marketing and false advertising. HOW can someone especially an online (Kaplan) college LIE to so many...

PissedConsumer899603
Product or Service Quality
1.2 (40 reviews)
2.5 (19 reviews)
Reviewer's quote

Now am required to pay a $28,000 loan for a product not received. Professor Seckington states on the recording that I had bin nothing but a pain in his ***, the 4 mouths I was there. I have witnesses stating professor Seckington and I had a typical student teacher rapport in class before this...

PissedConsumer668765

Kaplan University ( Now Purdue University) recruiters will tell you that they are Accredited and their credits are accepted by most universities. This is a falsehood. Their response to my complaint was, "Its not our fault they wont accept credits from us. Many colleges and universities will not...

Tammy M
Price Affordability
1.2 (36 reviews)
2.1 (20 reviews)
Reviewer's quote

My daughter was charged $20,000 for one semester at Porter and Chester for a Medical Assistant Certificate.My son has paid $4,500 per semester at Holyoke Community College for Computer Science and has an Associates Degree for $18,000.I paid the equivalent of about $800 by today's value to get ACAD...

PissedConsumer1763766

I was able to complete both my bachelor and master degrees at the school. I went through class with no problems. I found that I got out of class what I put in. I had to do the work to study and remain diligent. I would recommend the school. I found the classes interesting and challenging. My...

PissedConsumer1095569

Porter And Chester Institute and Kaplan University Pros and Cons

Pros
  • Instructors
  • Fellow classmates
  • Classmates
  • Professors
  • What i learned
  • That they are always there when i need them
Cons
  • Customer service
  • Unprofessional
  • Over priced
  • Fraudulent practices
  • Unethical
  • No customer service

Porter And Chester Institute and Kaplan University Most Positive Reviews

Top rated reviews
4.9

I graduated on October 2015 and my experience went far beyond my initial expectations. Individual experience and outcom...

5

I am not sure why Kaplan can not set up direct deposit I am waiting on a check no fault of Kaplan but it is lost in the...

Porter And Chester Institute and Kaplan University Most Critical Reviews

Lowest rated reviews
1

I was an instructor for Porter Chester for two years at the woburn campus and the head of the automotive dept got...

1

I attended Kaplan for 2 years for my associates in medical assisting. I never had a problem with Kaplan and I loved all...

Porter And Chester Institute and Kaplan University Latest Reviews

Recent published reviews
1.5

My daughter was charged $20,000 for one semester at Porter and Chester for a Medical Assistant Certificate.
My son has pa...

Read all 84 reviews

I attended a paralegal school in 1999-2000 Called Lee College, supposedly purchased by Kaplan in July 2000. The closed...

Read all 187 reviews

Porter And Chester Institute and Kaplan University Products and Services

Most reviewed product and services
  • Porter And Chester Institute Program (24 reviews)
  • Porter And Chester Institute Teacher (11 reviews)
  • Porter And Chester Institute Dental Assisting Program (3 reviews)
  • Kaplan University Financial Aid Service (38 reviews)
  • Kaplan University Program (22 reviews)
  • Kaplan University Customer Care (9 reviews)