PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Penn Foster and Kaplan University as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Penn Foster

Penn Foster

Has Verified Representatives
2.4
Penn Foster
Kaplan University

Penn Foster and Kaplan University Overview

Total reviews 285 188
Company responses 2 0
Issues resolved 1 1

Penn Foster and Kaplan University Consumer Ratings

Rank
99 out of 874 in Education category
47 out of 553 in Universities, Colleges and Schools category
Product or Service Quality
94 in category
26 in category
Customer service
83 in category
27 in category
Price Affordability
95 in category
37 in category
Scholarship, Grants and Programs
64 in category
34 in category

Penn Foster and Kaplan University Rating Details

Product or Service Quality
2.3 (58 reviews)
2.5 (19 reviews)
Reviewer's quote

...In addition, I am also confidently willing to bet that a minimum of 98% of the users that commented also checked off that they have "read and agree to the Pissed Consumer Terms of Service*", as well. Just a thought. Good day...

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Kaplan University ( Now Purdue University) recruiters will tell you that they are Accredited and their credits are accepted by most universities. This is a falsehood. Their response to my complaint was, "Its not our fault they wont accept credits from us. Many colleges and universities will not...

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Customer service
2.5 (56 reviews)
2.1 (21 reviews)
Reviewer's quote

...No one at customer care can give me straight answer about when this was sent out. I got 3 different answers. Makes me very mad and flustrated with this whole school...

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Kaplan University customer service is horrible. Changing people’s lives daily through the power of education? This is much more accurate: Ruining people’s lives daily through the power of deceptive marketing and false advertising. HOW can someone especially an online (Kaplan) college LIE to so many...

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Price Affordability
2.5 (45 reviews)
2.1 (20 reviews)
Reviewer's quote

Well i am currently at 75% done!I'm super happy!But some of my friends have been telling me to "be careful"They have told me that if i do 15 exams each weekand receive a pop-up message TOO OFTEN this will raise a "red-flag?"Im confused:1. Isn't this self-paced?2. Will i not be able to graduate?...

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I was able to complete both my bachelor and master degrees at the school. I went through class with no problems. I found that I got out of class what I put in. I had to do the work to study and remain diligent. I would recommend the school. I found the classes interesting and challenging. My...

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Scholarship, Grants and Programs
2.3 (40 reviews)
1.8 (17 reviews)
Reviewer's quote

It is obvious that this school is nothing but a bunch of *** A person has been accused of cheating just because they have rapidly going through the program. And, there is only one review that I can see of for the public to view! Obviously, they don't want you to see the bad reviews, and how many of...

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I told the academic advisor I did not want any student loans I only want to use grants since I had a 4. 0 GPA I wanted to find grants that I was eligible for the academic grades she called me on the phone and told me to go to what I now know is a promissory note. when I saw the box that stated how...

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Penn Foster and Kaplan University Pros and Cons

Pros
  • Online learning
  • Mobile friendly
  • Inexpensive
  • Professors
  • What i learned
  • That they are always there when i need them
Cons
  • Customer service
  • Over the phone communication
  • No help
  • Fraudulent practices
  • Unethical
  • No customer service

Penn Foster and Kaplan University Most Positive Reviews

Top rated reviews
5

I am a student of Penn Foster, and I enrolled in 2013. I have had an excellent experience and find the courses to be cha...

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5

I am not sure why Kaplan can not set up direct deposit I am waiting on a check no fault of Kaplan but it is lost in the...

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5

I spent the last year and a half working on my high school diploma. I was worried at first that it could be a scam,...

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5

Hello, I found you by accident and pray someone can help me. Below is just basic info to see if you can help, or refer...

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Penn Foster and Kaplan University Most Critical Reviews

Lowest rated reviews
1

I enrolled in one program on a Monday, called the next day to cancel and to enroll in a different program. The first...

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1

I attended Kaplan for 2 years for my associates in medical assisting. I never had a problem with Kaplan and I loved all...

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1

I was looking online to finish my high school diploma. I read in their website before calling to make sure this was the...

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1

This school was a joke. They lie to you to get you to sign up and then steal your pell grant money and financial aid. I...

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Penn Foster and Kaplan University Latest Reviews

Recent published reviews
3

It is obvious that this school is nothing but a bunch of *** A person has been accused of cheating just because they...

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No votes

Okay so I attended Thompson institute,in which I took out financial aid a, now 1/2020 im being accused of attending...

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No votes

I paid for tuition for one semester in full and two full payments were taken out...

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No votes

I attended a paralegal school in 1999-2000 Called Lee College, supposedly purchased by Kaplan in July 2000. The closed...

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Penn Foster and Kaplan University Products and Services

Most reviewed product and services
  • Penn Foster Program (74 reviews)
  • Penn Foster Account (18 reviews)
  • Penn Foster Course (12 reviews)
  • Kaplan University Financial Aid Service (38 reviews)
  • Kaplan University Program (22 reviews)
  • Kaplan University Customer Care (9 reviews)