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Kaiser Permanente

Hospitals, Clinics and Medical Centers, Doctors
  • 0 ISSUES RESOLVED
  • 333 TOTAL REVIEWS
  • $2.1M CLAIMED LOSSES
  • $40.1K AVERAGE LOSS
1.7
Customer service
Staff
Website
Diversity of Products or Services
Reliability
  • Doctor 6
  • Option i had to suggest was followed 2
  • Medical staff 1
  • Nurse 1
  • Nice building doctors seemed distant 1

Customers don't like

  • Rising costs and bad service7
  • Customer service5
  • Felt unimportant5
  • No good answers5
  • Wrong advise4
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Upmc

Hospitals, Clinics and Medical Centers, Doctors
  • 0 ISSUES RESOLVED
  • 48 TOTAL REVIEWS
  • $16.1K CLAIMED LOSSES
  • $5.4K AVERAGE LOSS
2.2
Customer service
Staff
Website
Diversity of Products or Services
Reliability
  • Nursing care and physicians 2
  • Answered the phone 1
  • Er room staff and the nursing staff 1

Customers don't like

  • Careless billing services4
  • Insurance coverage3
  • Billing system is corrupt2
  • Paying twice for same service2
  • Customer service2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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