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Kaiser Permanente

Hospitals, Clinics and Medical Centers, Doctors
  • 0 ISSUES RESOLVED
  • 346 TOTAL REVIEWS
  • $2.1M CLAIMED LOSSES
  • $40.8K AVERAGE LOSS
1.7
Customer service
Staff
Website
Diversity of Products or Services
Reliability
  • Doctor 6
  • Option i had to suggest was followed 2
  • Nice building doctors seemed distant 1
  • Website 1
  • Nurse 1

Customers don't like

  • Rising costs and bad service4
  • No good answers4
  • Customer service3
  • Unsympathetic staff3
  • Felt unimportant3
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Upmc

Hospitals, Clinics and Medical Centers, Doctors
  • 0 ISSUES RESOLVED
  • 57 TOTAL REVIEWS
  • $16.1K CLAIMED LOSSES
  • $4K AVERAGE LOSS
2.0
Customer service
Staff
Website
Diversity of Products or Services
Reliability
  • Nursing care and physicians 2
  • Answered the phone 1
  • Er room staff and the nursing staff 1

Customers don't like

  • Insurance coverage3
  • Billing system is corrupt2
  • Careless billing services2
  • Reported to collection service1
  • Rude customer service on phone1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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