PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about UAB Hospital and Kaiser Permanente as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

UAB Hospital
Kaiser Permanente

UAB Hospital and Kaiser Permanente Overview

Total reviews
36
507
Company responses
0
0
Issues resolved
0
2

UAB Hospital and Kaiser Permanente Consumer Ratings

Rank
473 out of 2002 in Hospitals, Clinics and Medical Centers category
112 out of 1067 in Insurance category
Product or Service Quality
293 in category
105 in category
Customer service
303 in category
117 in category
Diversity of Products or Services
339 in category
115 in category
Reliability
567 in category
74 in category

UAB Hospital and Kaiser Permanente Rating Details

Product or Service Quality
1.1 (23 reviews)
1.5 (195 reviews)
Reviewer's quote

...Very poor customer service. Very poor..

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Over the years the quality of care has diminished badly. The staff is rude and many times unkind. If you are a well person that never needs any care, maybe they are the place for you do to insurance cost, but if you are sick and have any type of ongoing medical condition I would not recommend you...

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Customer service
1 (23 reviews)
1.4 (210 reviews)
Reviewer's quote

I had s/p suboccipital posterior fossa craniectomy for chiari decompression and duraplasty surgery here and it was the worst experience of my life. After surgery they took me to the ICU where the nurse I had never gave me my pain meds or Muscle relaxers as ordered. I laid there for 12 hours in...

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Not good customer service today did not like the phlebotomist attitude she asked what arm I would like the blood drawn from I suggested either one she chose the right arm first and decided that the left arm was best. She asked me to make a fist she couldn't find a vein I suggested using the flex...

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Diversity of Products or Services
1.2 (20 reviews)
1.7 (160 reviews)
Reviewer's quote

Transplant surgery. The surgeon was great but hospital.staff very poor. Have an osteomyelitis and they did not have proper supplies to deal with it! Sat in my urine cause of a leak for 3 hours very very poor staf of nurses!

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I have been told that even though I am presenting either suicidle or even homicidle I am over utilizing services. They explained that these hospital stays are very expensive and that if something doesnt change soon they will seek to have me conservatized by the state of California which will then...

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Reliability
1 (19 reviews)
1.5 (149 reviews)
Reviewer's quote

8 hours agoGiving UAB Emergency room a one star is by far overrating them. This is the the most pathetic excuse for an emergency room that I have ever encountered in my life. I have only been to three. The nurses and administrative folks up front need to find a new career. There is absolutely no...

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FMy mom was having a seizure and the dr and nurses and trainees (room full) stood around with their mouths open staring! No one did a thing until I started yelling!

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UAB Hospital and Kaiser Permanente Pros and Cons

Pros
  • Er doctors
  • Doctor
  • Website
  • Some of the nurses are nice
Cons
  • Poor quality care
  • Overall nothing
  • Er staff before you were sent back
  • Customer service
  • Rising costs and bad service
  • No good answers

UAB Hospital and Kaiser Permanente Most Positive Reviews

Top rated reviews
No votes
5

Belonged to Kaiser S. Calif for 20 yrs and never been dissatisfied. Best ever.

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No votes
4.7

I wish to thank Dr EDGARD A SEGURA for his kindness and wisdom for all my visits. My last visit in regard to my chest pa...

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UAB Hospital and Kaiser Permanente Most Critical Reviews

Lowest rated reviews
1

My sister-in-law is very sick. She has had MS for 14 years, and now has throat cancer. Her oncologist is at Kirklan,...

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1

Kaiser Permanente is terribly organized, cares little for customer satisfaction, and appears to want to take money from...

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1

The worst experience I’ve ever had at an ER. The staff was fine when we first arrived but i guess we asked them how...

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1

My husband and I have had Kaiser for nine years. The first eight years I've had issues with the doctors and the care fo...

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UAB Hospital and Kaiser Permanente Latest Reviews

Recent published reviews
2.2

I had s/p suboccipital posterior fossa craniectomy for chiari decompression and duraplasty surgery here and it was the...

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1

FMy mom was having a seizure and the dr and nurses and trainees (room full) stood around with their mouths open...

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1.5

Transplant surgery. The surgeon was great but hospital.staff very poor. Have an osteomyelitis and they did not have...

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1.5

Was a Kaiser member for years. Had open heart surgery, a stroke and esophagus issues. Because I turned 65 I needed...

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UAB Hospital and Kaiser Permanente Products and Services

Most reviewed product and services
  • Uab Hospital Customer Care (9 reviews)
  • Uab Hospital Emergency Service (7 reviews)
  • Uab Hospital Medical Care (6 reviews)
  • Kaiser Permanente Medical Care (86 reviews)
  • Kaiser Permanente Doctor (82 reviews)
  • Kaiser Permanente Customer Care (39 reviews)