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Kaiser Permanente

Hospitals, Clinics and Medical Centers, Doctors
  • 0 ISSUES RESOLVED
  • 325 TOTAL REVIEWS
  • $1.2M CLAIMED LOSSES
  • $24.4K AVERAGE LOSS
1.7
Customer service
Staff
Website
  • Doctor 5
  • Option i had to suggest was followed 2
  • Medical staff 1
  • Nurse 1
  • Nice building doctors seemed distant 1

Customers don't like

  • Rising costs and bad service7
  • Customer service5
  • No good answers5
  • Talked down to4
  • Unsympathetic staff4
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Optumrx

Drug Stores and Drugs
  • 0 ISSUES RESOLVED
  • 363 TOTAL REVIEWS
  • $210K CLAIMED LOSSES
  • $2.6K AVERAGE LOSS
1.4
Customer service
Staff
Website
  • I saw thou their lies and deception 4
  • Customer service reps are mostly nice and calm 3
  • Savings 3
  • Some reps who tried to help 2
  • That they are professional and respectful 2

Customers don't like

  • Complete lack of honesty15
  • Order fulfillment14
  • Incompetent employees13
  • Customer service9
  • Accountability8
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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