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Molina Healthcare

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2.3
?

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  • 7 ISSUES RESOLVED
  • 563 COMPANY RESPONSES
  • 829 TOTAL REVIEWS
Rank
30 out of 1277
in Insurance category
Rating Details
Customer service
Website
Staff
Diversity of Products or Services
Statistics of Customer Service Calls
  • TOTAL CALLS
    623
  • SUCCESSFUL
    89%
  • AVG CALL DURATION
    03:09
  • ISSUES RESOLVED
    4%
Top Products and Services
1.4
176 reviews
1.6
95 reviews
1.5
47 reviews

Kaiser Permanente

1.7
?

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  • 1 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 439 TOTAL REVIEWS
Rank
306 out of 2534
in Hospitals, Clinics and Medical Centers category
Rating Details
Customer service
Website
Staff
Diversity of Products or Services
Statistics of Customer Service Calls
  • TOTAL CALLS
    0
  • SUCCESSFUL
    0%
  • AVG CALL DURATION
    00:00
  • ISSUES RESOLVED
    0%
Top Products and Services
1.8
75 reviews
1.6
72 reviews
1.3
34 reviews
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

How would you compare Molina Healthcare vs Kaiser Permanente?

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Anonymous
#1417234

My daughter is newly pregnant per a visit to the ER. She tried to make an appointment with Kaiser as that's her PCP.

They told her they'd pass the msg. To her "care team", and they would call her with an appt. 3 weeks later, she got ahold of them and they said she would need to go to their facility for a pee test and then someone would call her for an appt. What kind of shitty care is that?

As she said, she's not trying to get a loan....just a dr. Appointment.

I personally ally have a bad feeling about this place and the knowledge and care there. Can she change her medicaid plan????

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