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Kaiser Permanente

1.7
?

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  • 1 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 447 TOTAL REVIEWS
Rank
309 out of 2600
in Hospitals, Clinics and Medical Centers category
Rating Details
Customer service
Staff
Website
Diversity of Products or Services
Statistics of Customer Service Calls
  • TOTAL CALLS
    0
  • SUCCESSFUL
    0%
  • AVG CALL DURATION
    00:00
  • ISSUES RESOLVED
    0%
Top Products and Services
1.8
75 reviews
1.6
73 reviews
1.3
34 reviews

Molina Healthcare

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2.3
?

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  • 7 ISSUES RESOLVED
  • 578 COMPANY RESPONSES
  • 849 TOTAL REVIEWS
Rank
31 out of 1313
in Insurance category
Rating Details
Customer service
Staff
Website
Diversity of Products or Services
Statistics of Customer Service Calls
  • TOTAL CALLS
    824
  • SUCCESSFUL
    90%
  • AVG CALL DURATION
    03:14
  • ISSUES RESOLVED
    17%
Top Products and Services
1.5
206 reviews
1.5
136 reviews
1.5
50 reviews

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Anonymous
#1417234

My daughter is newly pregnant per a visit to the ER. She tried to make an appointment with Kaiser as that's her PCP.

They told her they'd pass the msg. To her "care team", and they would call her with an appt. 3 weeks later, she got ahold of them and they said she would need to go to their facility for a pee test and then someone would call her for an appt. What kind of shitty care is that?

As she said, she's not trying to get a loan....just a dr. Appointment.

I personally ally have a bad feeling about this place and the knowledge and care there. Can she change her medicaid plan????

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