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Kaiser Permanente

1.7
?

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  • 1 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 472 TOTAL REVIEWS
Rank
101 out of 1804
in Insurance category
Rating Details
Customer service
Staff
Website
Diversity of Products or Services
Statistics of Customer Service Calls
  • TOTAL CALLS
    0
  • SUCCESSFUL
    0%
  • AVG CALL DURATION
    00:00
  • ISSUES RESOLVED
    0%
Top Products and Services
1.7
80 reviews
1.7
78 reviews
1.3
38 reviews

Molina Healthcare

Has verified representatives
2.3
?

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  • 7 ISSUES RESOLVED
  • 619 COMPANY RESPONSES
  • 903 TOTAL REVIEWS
Rank
38 out of 1804
in Insurance category
Rating Details
Customer service
Staff
Website
Diversity of Products or Services
Statistics of Customer Service Calls
  • TOTAL CALLS
    1219
  • SUCCESSFUL
    81%
  • AVG CALL DURATION
    03:19
  • ISSUES RESOLVED
    19%
Top Products and Services
1.5
216 reviews
1.5
142 reviews
1.4
53 reviews

How would you compare Kaiser Permanente vs Molina Healthcare?

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Anonymous
#1417234

My daughter is newly pregnant per a visit to the ER. She tried to make an appointment with Kaiser as that's her PCP.

They told her they'd pass the msg. To her "care team", and they would call her with an appt. 3 weeks later, she got ahold of them and they said she would need to go to their facility for a *** test and then someone would call her for an appt. What kind of *** care is that?

As she said, she's not trying to get a loan....just a dr. Appointment.

I personally ally have a bad feeling about this place and the knowledge and care there. Can she change her medicaid plan????

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