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Kaiser Permanente

Hospitals, Clinics and Medical Centers
  • 1 ISSUES RESOLVED
  • 410 TOTAL REVIEWS
  • $2.1M CLAIMED LOSSES
  • $35.6K AVERAGE LOSS
1.8
Customer service
Staff
Website
Diversity of Products or Services
Reliability
  • Doctor 6
  • Some of the nurses are nice 2
  • Option i had to suggest was followed 2
  • Website 1
  • Reliablity 1

Customers don't like

  • Customer service6
  • Rising costs and bad service4
  • No good answers4
  • Customer care was awful4
  • Unsympathetic staff3
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Minute Clinic

Hospitals, Clinics and Medical Centers
  • 9 ISSUES RESOLVED
  • 501 TOTAL REVIEWS
  • $28.8K CLAIMED LOSSES
  • $370 AVERAGE LOSS
1.6
Customer service
Staff
Website
Diversity of Products or Services
Reliability
  • Friendly nurse practitioner 6
  • Wait time 4
  • Convenient 4
  • Care 4
  • Wait time is ridiculous 3

Customers don't like

  • Poor customer service7
  • No way to resolve issues4
  • Unprofessional service3
  • Service3
  • No action on complaint3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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