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Kaiser Permanente

Hospitals, Clinics and Medical Centers, Doctors
  • 0 ISSUES RESOLVED
  • 326 TOTAL REVIEWS
  • $2.2M CLAIMED LOSSES
  • $43.6K AVERAGE LOSS
1.7
Customer service
Staff
Website
Diversity of Products or Services
Reliability
  • Doctor 6
  • Option i had to suggest was followed 2
  • Medical staff 1
  • Nurse 1
  • Nice building doctors seemed distant 1

Customers don't like

  • Rising costs and bad service7
  • Customer service5
  • No good answers5
  • Talked down to4
  • Unsympathetic staff4
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Metlife

Insurance
  • 0 ISSUES RESOLVED
  • 238 TOTAL REVIEWS
  • $1.2M CLAIMED LOSSES
  • $16.4K AVERAGE LOSS
1.4
Customer service
Staff
Website
Diversity of Products or Services
Reliability
  • Operators who have been helpful 2

Customers don't like

  • Customer service12
  • Being passed back and forth with no resolution5
  • Not trustworthy5
  • Creation a serious problem due to lack of compency4
  • Lack of customer service4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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