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Kaiser Permanente

Hospitals, Clinics and Medical Centers
  • 1 ISSUES RESOLVED
  • 403 TOTAL REVIEWS
  • $2.1M CLAIMED LOSSES
  • $36.1K AVERAGE LOSS
1.7
Customer service
Staff
Website
Diversity of Products or Services
Reliability
  • Doctor 6
  • Some of the nurses are nice 2
  • Option i had to suggest was followed 2
  • Website 1
  • Reliablity 1

Customers don't like

  • Customer service5
  • Rising costs and bad service4
  • No good answers4
  • Customer care was awful4
  • Unsympathetic staff3
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Med Express

Hospitals, Clinics and Medical Centers
  • 0 ISSUES RESOLVED
  • 170 TOTAL REVIEWS
  • $36.2K CLAIMED LOSSES
  • $1.9K AVERAGE LOSS
1.5
Customer service
Staff
Website
Diversity of Products or Services
Reliability
  • Convenience of the location 3
  • Staff 1
  • Location to our home 1
  • Hours 1
  • Cleanliness 1

Customers don't like

  • Bad service4
  • Lack of empathy2
  • Sense of urgency1
  • Refused to provide treatment1
  • Price gouging1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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