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Kaiser Permanente

Hospitals, Clinics and Medical Centers, Doctors
  • 0 ISSUES RESOLVED
  • 350 TOTAL REVIEWS
  • $2.1M CLAIMED LOSSES
  • $40K AVERAGE LOSS
1.7
Customer service
Staff
Website
Diversity of Products or Services
  • Doctor 6
  • Option i had to suggest was followed 2
  • Nice building doctors seemed distant 1
  • Website 1
  • Nurse 1

Customers don't like

  • Rising costs and bad service4
  • No good answers4
  • Customer service3
  • Unsympathetic staff3
  • Felt unimportant3
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Massage Envy

Beauty Centers and Spas
  • 2 ISSUES RESOLVED
  • 788 TOTAL REVIEWS
  • $80.6K CLAIMED LOSSES
  • $331 AVERAGE LOSS
1.7
Customer service
Staff
Website
Diversity of Products or Services
  • Massage therapist 12
  • Massage therapists 6
  • Facilities 5
  • Had good massages 5
  • Therapist who did my massage 3

Customers don't like

  • Absurd membership contract7
  • Lack of qualified people5
  • Trap you into joining4
  • Worst customer service4
  • Unable to get appointment3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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