PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Kindred Healthcare and Kaiser Permanente as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Kindred Healthcare
Kaiser Permanente

Kindred Healthcare and Kaiser Permanente Overview

Total reviews
54
494
Company responses
20
0
Issues resolved
1
1

Kaiser Permanente was first mentioned on PissedConsumer on May 3, 2008 and since then this brand received 494 reviews. It is 440 reviews more than Kindred Healthcare received since Jan 15, 2014. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Kindred Healthcare customer support team than with Kaiser Permanente customer service.

Kindred Healthcare and Kaiser Permanente Consumer Ratings

Rank
245 out of 2624 in Hospitals, Clinics and Medical Centers category
102 out of 1479 in Insurance category
Reliability
239 in category
68 in category
Product or Service Quality
271 in category
98 in category
Customer service
290 in category
112 in category

Kindred Healthcare and Kaiser Permanente Rating Details

Reliability
1.1 (28 reviews)
1.5 (141 reviews)
Reviewer's quote

I had to have surgery on my foot and they were treating my mom for a pressure wound. She was going to have to stay with me for 6 weeks due to no one else with help on her day to day living. Kindred discharged her even though they serviced the area saying the Stockbridge office did the area. After 2...

Docia

After three days of trying to schedule an appointment for an MRI I am no closer to success than I was when I started. Grossly understaffed and a complaint department that sends you back to where you started. If this the future of medical care in Colorado we are in serious trouble.

Danyka
Product or Service Quality
1.2 (27 reviews)
1.5 (189 reviews)
Reviewer's quote

...I thought it was a 24 hr service. Finally at 7 they said I would get a call back at 8 well no call I had to call again then I got an attitude. I don’t appreciate that as this service is expensive and covered by insurance..

Donna e

...I pay $956 monthly for coverage through my employer and get subpar service. The doctor routinely spoke with my employer, violating the HHPA. I can't get any response from my general practitioner unless I let her perform my OB's job (pap and breast exam)...

Denise W
Customer service
1.1 (26 reviews)
1.4 (200 reviews)
Reviewer's quote

I was not complaining about the quality of the service by the nurse other than her communications. I also will ask that the VA patient advocate coordinate with the VA Kindred contracting officer to see that this is noted in consideration of Kindred future contract awards and assignment of VA...

Jim S

No doubt by now you have read all the reviews speaking at length about how bad the doctors are, how terrible the coverage, or how rude the customer service is. But I am here to tell you how awful the system set in place is and hope to find some comfort but others that have gone through or are going...

Stephen M

Kindred Healthcare and Kaiser Permanente Pros and Cons

Pros
  • Staff that came to my house
  • I liked the sales pitch with all the smiles and promises
  • Ceo of kindred
  • Doctor
  • Website
  • Some of the nurses are nice
Cons
  • Limited ability to help patients get well
  • Will not give service in area they cover
  • Unwilling to set up care during a holiday weekend
  • Customer service
  • Rising costs and bad service
  • No good answers

Kindred Healthcare and Kaiser Permanente Most Positive Reviews

Top rated reviews
No votes
5

Belonged to Kaiser S. Calif for 20 yrs and never been dissatisfied. Best ever.

Kindred Healthcare and Kaiser Permanente Most Critical Reviews

Lowest rated reviews
1

Kindred Hospital in San Antonio, TX has got to be the bottom of the barrel when it comes to long term care facilities....

1

Kaiser Permanente is terribly organized, cares little for customer satisfaction, and appears to want to take money from...

Kindred Healthcare and Kaiser Permanente Latest Reviews

Recent published reviews
1

I had to have surgery on my foot and they were treating my mom for a pressure wound. She was going to have to stay with...

Read all 54 reviews

I have payed for Kaiser for over 20 years between me and my wife, she died i got hurt and had to stop working so i was...

Read all 494 reviews

Kindred Healthcare and Kaiser Permanente Products and Services

Most reviewed product and services
  • Kindred Healthcare Medical Care (21 reviews)
  • Kindred Healthcare Customer Care (5 reviews)
  • Kindred Healthcare Adult Care (5 reviews)
  • Kaiser Permanente Medical Care (84 reviews)
  • Kaiser Permanente Doctor (82 reviews)
  • Kaiser Permanente Customer Care (39 reviews)