PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Kaiser Permanente and Kindred Healthcare as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Kaiser Permanente
Kindred Healthcare

Kaiser Permanente and Kindred Healthcare Overview

Total reviews
489
53
Company responses
0
20
Issues resolved
1
1

Kaiser Permanente was first mentioned on PissedConsumer on May 3, 2008 and since then this brand received 489 reviews. It is 436 reviews more than Kindred Healthcare received since Jan 15, 2014. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Kindred Healthcare customer support team than with Kaiser Permanente customer service.

Kaiser Permanente and Kindred Healthcare Consumer Ratings

Rank
100 out of 1879 in Insurance category
241 out of 2944 in Hospitals, Clinics and Medical Centers category
Customer service
111 in category
285 in category
Product or Service Quality
97 in category
269 in category
Staff
79 in category
322 in category

Kaiser Permanente and Kindred Healthcare Rating Details

Customer service
1.4 (197 reviews)
1.1 (25 reviews)
Reviewer's quote

KP’s billing practices are frequently in error and it takes extensive customer intervention to get the errors corrected. I am using KP’s Medicare Advantage and have been erroneously charged $155 for visits to my primary doctor even though they admit I paid the $5 co-pay. The bill stated that I was...

PissedConsumer1709484

My 80 year old mother was discharged from rehab after having a complete hip replacement. No one from Kindred came out to her house for 7 days even though we had secured their services days before her release. The physical therapist didn't show up until she had been home for 11 days. He didn't even...

Bill S
Product or Service Quality
1.5 (187 reviews)
1.2 (26 reviews)
Reviewer's quote

I am writing this complain about my visit to the ER at Kaiser Permanente at 1am on July 4th. I went there because my edema in my feet was very bad and have been having much pain in left side abdomen for almost 2 weeks. The nurse that helped me was nice her name was Rehme. But then I was assigned...

Broderick

This was going on in the 5/19 and 6/19 and a supervisor was working with me and the OP's, PT's and Nurse to have a more consistent appointment within a reasonable time frame. I was spending almost 2 hours for a 1 hour appointment.Though a 1/2 time frame was set, on 6/12 it happened again.12-12:30...

Mr. G
Staff
1.8 (185 reviews)
1.4 (25 reviews)
Reviewer's quote

...knees and my primary care physician keeps telling me to take tylenol clearly he believes that tylenol is the answer for everything as does the entire kaiser staff . my wife needed a ct scan with dye and the radiologist missed the vein and blew her arm up like a balloon. Theres so much more to share about kaiser but im not writing a novel...

PissedConsumer1383921

i've been on the second floor since i got here and there a enormous amount of problems! first of all, they are short of staff everyday. not enough nurses as well as nurses assistance!! there's also a language barrier here because they're hiring all foreigners to work. All nurses are complaining...

PissedConsumer1476980

Kaiser Permanente and Kindred Healthcare Pros and Cons

Pros
  • Doctor
  • Website
  • Some of the nurses are nice
  • Staff that came to my house
  • I liked the sales pitch with all the smiles and promises
  • Ceo of kindred
Cons
  • Customer service
  • Rising costs and bad service
  • No good answers
  • Limited ability to help patients get well
  • Unwilling to set up care during a holiday weekend
  • Some patients would scream all night long

Kaiser Permanente and Kindred Healthcare Most Positive Reviews

Top rated reviews
5

Belonged to Kaiser S. Calif for 20 yrs and never been dissatisfied. Best ever.

No votes

Kaiser Permanente and Kindred Healthcare Most Critical Reviews

Lowest rated reviews
1

Kaiser Permanente is terribly organized, cares little for customer satisfaction, and appears to want to take money from...

1

Kindred Hospital in San Antonio, TX has got to be the bottom of the barrel when it comes to long term care facilities....

Kaiser Permanente and Kindred Healthcare Latest Reviews

Recent published reviews
3.2

Six months earlier I stop self medicating ,things did not go well I lay in the fetal position on the sofa when I...

Read all 489 reviews

they are a scam no medical attion

Read all 53 reviews

Kaiser Permanente and Kindred Healthcare Products and Services

Most reviewed product and services
  • Kaiser Permanente Medical Care (83 reviews)
  • Kaiser Permanente Doctor (82 reviews)
  • Kaiser Permanente Customer Care (38 reviews)
  • Kindred Healthcare Medical Care (21 reviews)
  • Kindred Healthcare Customer Care (5 reviews)
  • Kindred Healthcare Adult Care (5 reviews)