PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Juul and Vuse Vapor as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Juul
Vuse Vapor

Juul and Vuse Vapor Overview

Total reviews
29
255
Company responses
0
0
Issues resolved
0
2

Vuse Vapor was first mentioned on PissedConsumer on Oct 22, 2017 and since then this brand received 255 reviews. It is 226 reviews more than Juul received since Apr 24, 2018.

Juul and Vuse Vapor Consumer Ratings

Rank
50 out of 259 in Cigarettes and Tobacco category
47 out of 259 in Cigarettes and Tobacco category
Value for money
35 in category
40 in category
Discounts and Special Offers
35 in category
32 in category
Product or Service Quality
47 in category
40 in category

According to consumer ratings and reviews, Vuse Vapor ranks 3 points higher in the Cigarettes and Tobacco category than Juul. People gave Juul 2 stars for Value for money criterion in Cigarettes and Tobacco category and it is 30 points higher than the worst rated brand in this category. At the same time, Vuse Vapor was rated 1.8 stars for Value for money criterion in this category and it is 25 points higher than the worst rated brand in this category. If we look at Discounts and Special Offers criterion, than we see that Vuse Vapor has a higher rating than Vuse Vapor. Regarding Product or Service Quality criterion, consumers gave Juul 1.4 stars and it is 71% worse than other in category. Vuse Vapor however was rated 1.7 stars and it is 60% worse than other in category.

Juul and Vuse Vapor Rating Details

Value for money
2 (14 reviews)
1.8 (187 reviews)
Reviewer's quote

...I will be taking to all social media over this as I think it's terrible to not care enough about your customer to refund their money on a product that doesn't stand up to what it claims. Sharolyn..

Sharolyn g

...Last 6 months or so have spent a lot of money on these and started noticing that there was always one that was not filled, broken or something. Went to 3 different places to buy these so I do know it's in the manufacturer..

PissedConsumer1759789
Discounts and Special Offers
1.9 (14 reviews)
1.9 (177 reviews)
Reviewer's quote

Bought a couple packs of Juul pods. One was completely empty.Called and just got frustrated with the lack of english spoken (spanish). Asked to speak to a supervisor, this person seemed to have spoken french as a first language, even worse than the first person.The alleged customer service at this...

Randy T

...I called in when they recalled and was told special packaging would be sent and once I returned the 3 batteries I had they'd send me replacements. 4 months ago when I still hadn't received anything I called again and was told it was still in processing. As of now still nothing!!..

Shalandra
Product or Service Quality
1.4 (14 reviews)
1.7 (187 reviews)
Reviewer's quote

I have been cigarette free for over a year now, my health has improved greatly so I thank you for this product. Now here I am looking for mint pods only to find they have been discontinued because of minors preference to this particular pod. Well what about the rest of us? Parents need to be...

CHRISTAN B

...Are u not making it anymore Juuls taste like its burnt and so does the other Vuse product I tried to buy they taste gross. Why are you no longer making the Alto MENTHOL 5% IM PISSED..

Limdsay H

Juul and Vuse Vapor Pros and Cons

Pros
  • Better solution to smoking cigarretts
  • Smoke free
  • People live
  • Liked the product but mine was faulty
  • When the product actually works as intended
  • When it works it works great
Cons
  • Bit pricey
  • Customer service
  • Company started banning
  • Defective pods on the regular
  • Defective pods
  • Wasted of money

Juul and Vuse Vapor Most Positive Reviews

Top rated reviews
4.6

I have a Partial Credit and I cannot use it online it will not allow me ***

5

O lovely im not the only one who has been dealin with this... I work in a gas station and you can bet i will be...

Juul and Vuse Vapor Most Critical Reviews

Lowest rated reviews
1

So I purchased from this company one of their electronic cigarette devices. I had contacted them prior to ordering for q...

1

I quit smoking with a Vuse Vibe, and have been using the product since October 2017. The reason I quit cigarettes, was...

Juul and Vuse Vapor Latest Reviews

Recent published reviews

My auto ship order tracking shows my package delivered sat January 11 to post office .. but post office is closed on...

Read all 29 reviews
5

I'm not too extremely pissed but Vuse Alto has the Best Menthol.5% and know I cant find it anywhere. Are u not making...

Read all 255 reviews

Juul and Vuse Vapor Products and Services

Most reviewed product and services
  • Juul Vape Kit (5 reviews)
  • Juul Virginia Tobacco Electronic Cigarette Refill (1 review)
  • Vuse Vapor Alto Vape Kit (83 reviews)
  • Vuse Vapor Electronic Cigarette Refill (21 reviews)
  • Vuse Vapor Vibe Vape Kit (13 reviews)