PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about The Childrens Place and Justice For Girls as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

The Childrens Place
Justice For Girls

The Childrens Place and Justice For Girls Overview

Total reviews 1335 575
Company responses 0 0
Issues resolved 8 0

The Childrens Place and Justice For Girls Consumer Ratings

Rank
31 out of 278 in Kids' Stores category
344 out of 2104 in Footwear and Clothing category
Customer service
41 in category
No votes
Website
29 in category
No votes
Exchange, Refund and Cancellation Policy
26 in category
No votes
Price Affordability
27 in category
No votes

The Childrens Place and Justice For Girls Rating Details

Customer service
1.4 (430 reviews)
No votes
Reviewer's quote

...Terrible customer service. The kids that work inside the stores are not helpful and dont seem like they want to help you or resolve any issues! A very sad place indeed!..

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another horrible review! they should be out of business for their horrendous customer service! you can't get through to customer service by phone, the chat line asisstance SUCKS, providing nothing but misinformation to cancel an order. i placed an order in the very beginning of May, it's now May...

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Website
2.3 (376 reviews)
No votes
Reviewer's quote

My order was wrong, and could be resolved with a simple email, but all of their email links are either dead links or link to a random spot on their website. Only option is sitting on hold for an east coast call center..

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I was never pissed, The website malfunctioned when I went to order and then the next day they wanted me to pay full price. I spoke with brad and he was so helpful and nice, justice is My daughters favorite store and I will always continue to shop there. We love your sales And your quality of clothes...

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Exchange, Refund and Cancellation Policy
1.7 (361 reviews)
No votes
Reviewer's quote

...i contact customer service of email ,10days past i did not receive any response!i call to them ,they said it deliver,i need contact usps,they can not refund to me!..

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He said 90 days from purchase is the only way theyd refund. I wasnt even asking yet for one! Then I said well, we received the items end of November in the shipment and its now feb 13th! So that is within your time right? He got to counting days and defensive and it was crazy! Like really? I mean...

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Price Affordability
2.9 (352 reviews)
No votes
Reviewer's quote

I wanted to order some things and then there was this thing that says you save 30% off on your order when you open and account or you use your credit card but when I use my credit card the price doesn't go down, so I want to know why it doesn't go down I even have proof, so I want the price lowered..

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...99 price point, you pay for it it’s $35. They know the lighting is offensive and your kid is distracting you, and you will cave and pay $27. Not the mention the manager was a total issue...

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The Childrens Place and Justice For Girls Pros and Cons

Pros
  • Prices and clothes
  • Good price
  • Price
  • Cute product
  • Designs
  • Daughter likes the clothing
Cons
  • Poor customer service
  • Poor custumer service
  • Lack of customer service
  • Customer service
  • Problems are not easily fixed
  • No response to a problem

The Childrens Place and Justice For Girls Most Positive Reviews

Top rated reviews
5

WOW - I am NEVER shopping at The Children's Place again! Unlike Old Navy or Bonnie Togs/Carter's, The Children's Place...

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5

I ordered from justice which was suppose to be a total of $40 with free shipping. Apparently they only do free shipping...

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5

I had a wonderful experience in the Children's Place in Fayetteville NC! They Just moved into a new store and it's...

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5

I will never order from there website it sucks!cant get my order processed!and customer service is even worst.

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The Childrens Place and Justice For Girls Most Critical Reviews

Lowest rated reviews
1

Received an outfit from my baby shower with no receipt. I don't like the outfit and it was too small for my daughter. ...

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1

This company is a rip-off! They keep shipping items I never bought and no one answers the phone for customer service. ...

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1

I had no receipt they do not exchange for other item I was going to buy more but not I will go to other store with bette...

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1

I was shopping at the 430 Hylan Blvd store (S.I.) with my daughters. There was another customer who left with an upset...

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The Childrens Place and Justice For Girls Latest Reviews

Recent published reviews
No votes

The issue was fixed in relation to this order. Thank you

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No votes

Put the wrong date of birth and made the card invalid

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3.8

I have changed my password several time it won't let in to order

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No votes

Their store associate told me I was signing up for a rewards card but it turned out to be a Credit card for Justice. I...

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The Childrens Place and Justice For Girls Products and Services

Most reviewed product and services
  • The Childrens Place Shipping Service (325 reviews)
  • The Childrens Place Customer Care (245 reviews)
  • The Childrens Place Manager (63 reviews)
  • Justice For Girls Shipping Service (75 reviews)
  • Justice For Girls Customer Care (67 reviews)
  • Justice For Girls Clothing (51 reviews)