PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about The Childrens Place and Justice For Girls as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

The Childrens Place
Justice For Girls

The Childrens Place and Justice For Girls Overview

Total reviews 1534 761
Company responses 0 0
Issues resolved 10 2

The Childrens Place and Justice For Girls Consumer Ratings

Rank
50 out of 457 in Kids' Stores category
791 out of 4768 in Footwear and Clothing category
Customer service
75 in category
634 in category
Website
57 in category
818 in category
Exchange, Refund and Cancellation Policy
55 in category
567 in category
Delivery Service
68 in category
802 in category

The Childrens Place and Justice For Girls Rating Details

Customer service
1.4
(504 reviews)
1.7
(316 reviews)
Reviewer's quote

This company is fraudulent and unethical and their customer service department from top to bottom are trained to be robots and I have spoken to a rep, supervisor and manager (claiming to be such). I have been following up since November 2022 and their last response today is that they would file a...

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Placed order on July 11th it is now Aug 22nd still no order and the only answer I get from customer service is the warehouse moved and they are working they orders as they get them. Mind you orders after mine have already been sent out. When I spoke to a supervisor they wanted to give me 200...

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Website
2.3
(437 reviews)
2.2
(276 reviews)
Reviewer's quote

Next, I called LasersShip and the phone system was an automated system that advised to go to the website to open up an investigation. Well two days later no response so I sent an e-mail to the Children's place customer service and was advised that the packaged was delivered and there was nothing...

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...The phone numbers listed on their website don't work. The quality of their clothes are not worthy anymore. Whatever website this is, it has definitely given the company a bad name...

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Exchange, Refund and Cancellation Policy
1.7
(422 reviews)
2
(263 reviews)
Reviewer's quote

...I also called and was told that they could not issue a refund for one more business day. Of course they couldnt..

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...They offered me a refund. That was weeks ago. I really want to see how long it will take to get my $200 order...

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Delivery Service
1.9
(411 reviews)
1.9
(239 reviews)
Reviewer's quote

Told me contact the delivery service and Kept hanging up on me and I did contact UPS they said thats all they had from them so they are asssuminh Childrens place forgot to send Me the rest of my Things which I paid over $300 for and Only got one shirt delivered out of 34 items I will never order...

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...two months (July 9- August 30) of waiting I decided to cancel, as well as, disputed it with my bank and then whola! They sent me an email the next day for delivery. I just received it today! I am very happy with my purchased items, although I waited a extremely long time. School had started, and I had to buy...

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The Childrens Place and Justice For Girls Pros and Cons

Pros
  • Price
  • Nice price
  • That the styles are fun for my kids
  • Cute product
  • Daughter likes the clothing
  • Had what i needed
Cons
  • Poor customer service
  • Poor costumer service
  • Poor custumer service
  • Customer service
  • Problems are not easily fixed
  • No response to a problem

The Childrens Place and Justice For Girls Most Positive Reviews

Top rated reviews
5

I was trying to find out where my order was. where i will pick it up at. And when it will arrive. I ordered last...

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5

I ordered from justice which was suppose to be a total of $40 with free shipping. Apparently they only do free shipping...

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5

Terrible , there is no way to get in touch with customer sevice to verify an order i never recieve.

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5

Would like to know if I could get my order adjusted because the pjs I recently ordered have gone on sale and they...

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The Childrens Place and Justice For Girls Most Critical Reviews

Lowest rated reviews
1

They are arrogant, inconsiderate, intimidators who traps consumers by illegally billing and adding fees as they deem...

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1

When I was younger I used to shop here for a few things. Now the clothes are super ugly. If you want someone to think...

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1

I had an issue with ordering online.I couldnt switch from my childrens place credit card to my debit card.

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1

Horrible customer service, I ordered school supplies with initials, however lunchbox came with a wrong initial. Went to...

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The Childrens Place and Justice For Girls Latest Reviews

Recent published reviews
No votes

I have not heard from The Childrens Place regarding my incomplete order. The black belt I ordered is not included in...

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4.2

After about two months (July 9- August 30) of waiting I decided to cancel, as well as, disputed it with my bank and...

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No votes

Straight up lied about the situation of an order pick up!
My daughter had the email showing order numberthey told her the...

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2.2

I placed an order 2 weeks ago that hasnt even been fulfilled by the warehouse and there is no ship date set. I called...

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