PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about The Childrens Place and Justice For Girls as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

The Childrens Place
Justice For Girls

The Childrens Place and Justice For Girls Overview

Total reviews
1213
565
Company responses
0
0
Issues resolved
6
0

The Childrens Place and Justice For Girls Consumer Ratings

Rank
32 out of 267 in Kids' Stores category
313 out of 1974 in Footwear and Clothing category
Customer service
42 in category
203 in category
Website
30 in category
336 in category
Exchange, Refund and Cancellation Policy
29 in category
144 in category
Price Affordability
25 in category
464 in category

The Childrens Place and Justice For Girls Rating Details

Customer service
1.4 (393 reviews)
1.9 (243 reviews)
Reviewer's quote

...I have tried calling several times, I get a recording and then it hangs up, doesnt give me an option to hold for a customer service rep. I just want the missing items I ordered..

Read full review

another horrible review! they should be out of business for their horrendous customer service! you can't get through to customer service by phone, the chat line asisstance SUCKS, providing nothing but misinformation to cancel an order. i placed an order in the very beginning of May, it's now May...

Read full review
Website
2.3 (336 reviews)
2.4 (213 reviews)
Reviewer's quote

...00 was taken out of my account and I only received 4 items ??? I looked on the website and it states partially sent . no one has contacted me back on this . and I've sent numerous emails because there is no live person!..

Read full review

I was never pissed, The website malfunctioned when I went to order and then the next day they wanted me to pay full price. I spoke with brad and he was so helpful and nice, justice is My daughters favorite store and I will always continue to shop there. We love your sales And your quality of clothes...

Read full review
Exchange, Refund and Cancellation Policy
1.8 (327 reviews)
2.1 (206 reviews)
Reviewer's quote

...i understand because of the covid-19 but i need a refund or cancel my order. thank you..

Read full review

He said 90 days from purchase is the only way theyd refund. I wasnt even asking yet for one! Then I said well, we received the items end of November in the shipment and its now feb 13th! So that is within your time right? He got to counting days and defensive and it was crazy! Like really? I mean...

Read full review
Price Affordability
2.9 (319 reviews)
2.1 (207 reviews)
Reviewer's quote

I wanted to order some things and then there was this thing that says you save 30% off on your order when you open and account or you use your credit card but when I use my credit card the price doesn't go down, so I want to know why it doesn't go down I even have proof, so I want the price lowered..

Read full review

...99 price point, you pay for it it’s $35. They know the lighting is offensive and your kid is distracting you, and you will cave and pay $27. Not the mention the manager was a total issue...

Read full review

The Childrens Place and Justice For Girls Pros and Cons

Pros
  • Prices and clothes
  • Good price
  • Nice price
  • Cute product
  • Designs
  • Daughter likes the clothing
Cons
  • Lack of customer service
  • Poor custumer service
  • Poor customer service
  • Customer service
  • Problems are not easily fixed
  • No response to a problem

The Childrens Place and Justice For Girls Most Positive Reviews

Top rated reviews
5

WOW - I am NEVER shopping at The Children's Place again! Unlike Old Navy or Bonnie Togs/Carter's, The Children's Place...

Read full review
5

I ordered from justice which was suppose to be a total of $40 with free shipping. Apparently they only do free shipping...

Read full review
5

I had a wonderful experience in the Children's Place in Fayetteville NC! They Just moved into a new store and it's...

Read full review
5

I will never order from there website it sucks!cant get my order processed!and customer service is even worst.

Read full review

The Childrens Place and Justice For Girls Most Critical Reviews

Lowest rated reviews
1

Received an outfit from my baby shower with no receipt. I don't like the outfit and it was too small for my daughter. ...

Read full review
1

This company is a rip-off! They keep shipping items I never bought and no one answers the phone for customer service. ...

Read full review
1

I had no receipt they do not exchange for other item I was going to buy more but not I will go to other store with bette...

Read full review
1

I was shopping at the 430 Hylan Blvd store (S.I.) with my daughters. There was another customer who left with an upset...

Read full review

The Childrens Place and Justice For Girls Latest Reviews

Recent published reviews
No votes

No one has gotten back to me this is the worse customer service ever .I had called also and been on hold for a hour and...

Read full review
No votes

I was approved for $300 yesterday but I wasnt given my card number and I cant complete my order

Read full review
No votes

My total order was 238.48 that was taking off my card now every time something is shipped which is piece by piece...

Read full review
4

I ordered stuff and the was 28 dollars and they charged me 30 dollars

Read full review

The Childrens Place and Justice For Girls Products and Services

Most reviewed product and services
  • The Childrens Place Shipping Service (301 reviews)
  • The Childrens Place Customer Care (243 reviews)
  • The Childrens Place Manager (62 reviews)
  • Justice For Girls Shipping Service (75 reviews)
  • Justice For Girls Customer Care (67 reviews)
  • Justice For Girls Clothing (51 reviews)