PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about The Childrens Place and Justice For Girls as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

The Childrens Place
Justice For Girls

The Childrens Place and Justice For Girls Overview

Total reviews 1344 632
Company responses 0 0
Issues resolved 9 0

The Childrens Place and Justice For Girls Consumer Ratings

Rank
34 out of 274 in Kids' Stores category
365 out of 2134 in Footwear and Clothing category
Customer service
42 in category
238 in category
Website
31 in category
404 in category
Exchange, Refund and Cancellation Policy
29 in category
172 in category
Price Affordability
26 in category
519 in category

The Childrens Place and Justice For Girls Rating Details

Customer service
1.4 (444 reviews)
1.8 (275 reviews)
Reviewer's quote

...No customer service number works please call 787-397-**** to help me resolve my concern. I sent an email with the complain of package lost to local post office as well. If resending please send it to the below new shipping address: 300 Carr 101 #2064 Boqueron, PR 00622-****..

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...Regardless I called them yesterday and was told by customer service they will TRY to cancel the items but could not guarantee they can cancel it. Um you haven't even shipped the items why cant you cancel it..

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Website
2.3 (383 reviews)
2.3 (241 reviews)
Reviewer's quote

My order was wrong, and could be resolved with a simple email, but all of their email links are either dead links or link to a random spot on their website. Only option is sitting on hold for an east coast call center..

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I was never pissed, The website malfunctioned when I went to order and then the next day they wanted me to pay full price. I spoke with brad and he was so helpful and nice, justice is My daughters favorite store and I will always continue to shop there. We love your sales And your quality of clothes...

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Exchange, Refund and Cancellation Policy
1.7 (371 reviews)
2.1 (230 reviews)
Reviewer's quote

...They werent sending me earrings and all they could do was refund my money which I wont get back until 3-5 more days. Oh and the best part?! They have no record of me talking to the other person for 19 minutes..

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I waited a MONTH for a refund!!! I was given the runaround twice by customer service the third time I contacted someone on chat. The return was received by the warehouse SEPT 21st and no one took any action to process my refund. It took ME contacting customer support three times to even get someone...

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Price Affordability
2.9 (364 reviews)
2.2 (231 reviews)
Reviewer's quote

...She then had to manually in-put the new totals in which she was very upset to do she swung the price discount sheet that she had in-front of her at the register. Clearly she was so upset with me that she had to do this. Mind you there was no one else in the store...

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...To top it off I bought everything at triple the price since they continue to slash their prices. Its a scam..

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The Childrens Place and Justice For Girls Pros and Cons

Pros
  • Nice price
  • Price
  • That the styles are fun for my kids
  • Cute product
  • Designs
  • Daughter likes the clothing
Cons
  • Poor customer service
  • Poor custumer service
  • Poor costumer service
  • Customer service
  • Problems are not easily fixed
  • No response to a problem

The Childrens Place and Justice For Girls Most Positive Reviews

Top rated reviews
5

WOW - I am NEVER shopping at The Children's Place again! Unlike Old Navy or Bonnie Togs/Carter's, The Children's Place...

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5

I ordered from justice which was suppose to be a total of $40 with free shipping. Apparently they only do free shipping...

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5

I had a wonderful experience in the Children's Place in Fayetteville NC! They Just moved into a new store and it's...

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5

I will never order from there website it sucks!cant get my order processed!and customer service is even worst.

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The Childrens Place and Justice For Girls Most Critical Reviews

Lowest rated reviews
1

Received an outfit from my baby shower with no receipt. I don't like the outfit and it was too small for my daughter. ...

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1

This company is a rip-off! They keep shipping items I never bought and no one answers the phone for customer service. ...

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1

I had no receipt they do not exchange for other item I was going to buy more but not I will go to other store with bette...

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1

I was shopping at the 430 Hylan Blvd store (S.I.) with my daughters. There was another customer who left with an upset...

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The Childrens Place and Justice For Girls Latest Reviews

Recent published reviews
No votes

Order was placed early December but never deliver by Christmas. Calling them was like attempting to speak with the dead.

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No votes

I ordered some items during the sales in December that were out of stock and still was charged full price w out...

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No votes

Order not received, ordered 12/24/20. No shipping updates. order# 34908****

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1

I purchased xmas gifts on 12/11/20 and received half of my order. The initial backpack arrived, the matching lunch box d...

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The Childrens Place and Justice For Girls Products and Services

Most reviewed product and services
  • The Childrens Place Shipping Service (313 reviews)
  • The Childrens Place Manager (62 reviews)
  • The Childrens Place Coupon (32 reviews)
  • Justice For Girls Shipping Service (76 reviews)
  • Justice For Girls Clothing (51 reviews)
  • Justice For Girls Manager (27 reviews)