PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Justice For Girls and The Childrens Place as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Justice For Girls
The Childrens Place

Justice For Girls and The Childrens Place Overview

Total reviews 573 1297
Company responses 0 0
Issues resolved 0 8

Justice For Girls and The Childrens Place Consumer Ratings

Rank
341 out of 2133 in Footwear and Clothing category
32 out of 280 in Kids' Stores category
Customer service
No votes
36 in category
Website
No votes
29 in category
Product or Service Quality
No votes
17 in category
Price Affordability
No votes
25 in category

Justice For Girls and The Childrens Place Rating Details

Customer service
No votes
1.4 (429 reviews)
Reviewer's quote

I waited a MONTH for a refund!!! I was given the runaround twice by customer service the third time I contacted someone on chat. The return was received by the warehouse SEPT 21st and no one took any action to process my refund. It took ME contacting customer support three times to even get someone...

Read full review

OK, so they're slow - I messaged their customer service after a week, asking for them to update my mailing address. They said they could not (even though they didn't ship it for another week). They told me to call USPS (which I did, and even though I had a change of address, they still delivered it...

Read full review
Website
No votes
2.3 (374 reviews)
Reviewer's quote

I was never pissed, The website malfunctioned when I went to order and then the next day they wanted me to pay full price. I spoke with brad and he was so helpful and nice, justice is My daughters favorite store and I will always continue to shop there. We love your sales And your quality of clothes...

Read full review

My order was wrong, and could be resolved with a simple email, but all of their email links are either dead links or link to a random spot on their website. Only option is sitting on hold for an east coast call center..

Read full review
Product or Service Quality
No votes
2.3 (342 reviews)
Reviewer's quote

My customer service guy was so awesome above and beyond! I think many didn't have that. For this I'm sorry. I'm a paraeducator, and over the yrs have deduced you always hear what you do wrong but seldom what you do right...

Read full review

...I reached out again to customer service to ask where my order was and I still to this day have received no response to my first or second email. I finally found out my order would be delivered on October 3rd by checking the tracking myself. Again no delivery as promised...

Read full review
Price Affordability
No votes
2.9 (352 reviews)
Reviewer's quote

...99 price point, you pay for it it’s $35. They know the lighting is offensive and your kid is distracting you, and you will cave and pay $27. Not the mention the manager was a total issue...

Read full review

I wanted to order some things and then there was this thing that says you save 30% off on your order when you open and account or you use your credit card but when I use my credit card the price doesn't go down, so I want to know why it doesn't go down I even have proof, so I want the price lowered..

Read full review

Justice For Girls and The Childrens Place Pros and Cons

Pros
  • Cute product
  • Designs
  • Daughter likes the clothing
  • Price
  • Nice price
  • That the styles are fun for my kids
Cons
  • Customer service
  • Problems are not easily fixed
  • No response to a problem
  • Poor customer service
  • Poor custumer service
  • Lack of customer service

Justice For Girls and The Childrens Place Most Positive Reviews

Top rated reviews
5

I ordered from justice which was suppose to be a total of $40 with free shipping. Apparently they only do free shipping...

Read full review
5

WOW - I am NEVER shopping at The Children's Place again! Unlike Old Navy or Bonnie Togs/Carter's, The Children's Place...

Read full review
5

I will never order from there website it sucks!cant get my order processed!and customer service is even worst.

Read full review
5

I had a wonderful experience in the Children's Place in Fayetteville NC! They Just moved into a new store and it's...

Read full review

Justice For Girls and The Childrens Place Most Critical Reviews

Lowest rated reviews
1

This company is a rip-off! They keep shipping items I never bought and no one answers the phone for customer service. ...

Read full review
1

Received an outfit from my baby shower with no receipt. I don't like the outfit and it was too small for my daughter. ...

Read full review
1

I was shopping at the 430 Hylan Blvd store (S.I.) with my daughters. There was another customer who left with an upset...

Read full review
1

I had no receipt they do not exchange for other item I was going to buy more but not I will go to other store with bette...

Read full review

Justice For Girls and The Childrens Place Latest Reviews

Recent published reviews
1

I waited a MONTH for a refund!!! I was given the runaround twice by customer service the third time I contacted someone...

Read full review
No votes

I ordered a cute Halloween outfit and my niece received a huge parka, that has a receipt that it was supposed to be...

Read full review
4.1

My customer service guy was so awesome above and beyond! I think many didn't have that. For this I'm sorry....

Read full review
No votes

it's not showing up on my children place app

Read full review

Justice For Girls and The Childrens Place Products and Services

Most reviewed product and services
  • Justice For Girls Shipping Service (74 reviews)
  • Justice For Girls Clothing (51 reviews)
  • Justice For Girls Manager (27 reviews)
  • The Childrens Place Shipping Service (306 reviews)
  • The Childrens Place Manager (62 reviews)
  • The Childrens Place Coupon (32 reviews)