PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Justice For Girls and Macys as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Justice For Girls
Macys

Justice For Girls and Macys Overview

Total reviews 575 1696
Company responses 0 0
Issues resolved 0 12

Justice For Girls and Macys Consumer Ratings

Rank
343 out of 2111 in Footwear and Clothing category
78 out of 335 in Supermarkets and Malls category
Customer service
213 in category
75 in category
Website
362 in category
58 in category
Product or Service Quality
184 in category
58 in category
Price Affordability
497 in category
71 in category

Justice For Girls and Macys Rating Details

Customer service
1.8 (250 reviews)
1.4 (491 reviews)
Reviewer's quote

another horrible review! they should be out of business for their horrendous customer service! you can't get through to customer service by phone, the chat line asisstance SUCKS, providing nothing but misinformation to cancel an order. i placed an order in the very beginning of May, it's now May...

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...Sharon in Customer service assured me she would reissue the balance after Mgr ok. 4 months larer, still waiting..

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Website
2.4 (220 reviews)
2.2 (393 reviews)
Reviewer's quote

I was never pissed, The website malfunctioned when I went to order and then the next day they wanted me to pay full price. I spoke with brad and he was so helpful and nice, justice is My daughters favorite store and I will always continue to shop there. We love your sales And your quality of clothes...

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i have no way of knowing whether the package is late being delivered, because when i go to the website and enter the order number i got over the phone, it returns a system error message. i have no idea where my package is, when i should expect it, whether there's a delay. the company is run by...

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Product or Service Quality
2.4 (219 reviews)
2 (358 reviews)
Reviewer's quote

I tried to call the number, but I didnt get a costumer service representative. I did call on a Sunday afternoon. I received all of my order except for one shirt...

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...I have purchased from this vendor before and like the service and warranty. They were to be shipped to my home in 2 days. Due to an unforeseen situation that unfolded 2 hours after I left the store, I was forced to cancel the purchase same day...

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Price Affordability
2.2 (212 reviews)
2.5 (321 reviews)
Reviewer's quote

...99 price point, you pay for it it’s $35. They know the lighting is offensive and your kid is distracting you, and you will cave and pay $27. Not the mention the manager was a total issue...

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...00 retail price for these California Kings sheets. I'm totally disappointed in the quality of these sheets. I have other sets that I've had longer and they are more durable these and cost less...

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Justice For Girls and Macys Pros and Cons

Pros
  • Cute product
  • Designs
  • Daughter likes the clothing
  • Sale prices
  • Product
  • Quality of products
Cons
  • Customer service
  • Problems are not easily fixed
  • No response to a problem
  • Poor customer service
  • Not getting employee assistance
  • Billing and customer service

Justice For Girls and Macys Most Positive Reviews

Top rated reviews
5

I ordered from justice which was suppose to be a total of $40 with free shipping. Apparently they only do free shipping...

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5

I went to Macy's to purchase and enter the izod Honda contest. After the purchase no one knew anything about the...

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5

I will never order from there website it sucks!cant get my order processed!and customer service is even worst.

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5

terminated without being told noted it when i went to check my schedule sure I was hired as a seasonal employee but...

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Justice For Girls and Macys Most Critical Reviews

Lowest rated reviews
1

This company is a rip-off! They keep shipping items I never bought and no one answers the phone for customer service. ...

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1

"Hello,
I used to love shopping @ Macys.com until recently I had to return some items by mail and got a huge problem wit...

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1

I was shopping at the 430 Hylan Blvd store (S.I.) with my daughters. There was another customer who left with an upset...

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1

I literally have NEVER had such a miserable experience as I have had since we were *** enough to spend $12,000+ in...

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Justice For Girls and Macys Latest Reviews

Recent published reviews
No votes

Put the wrong date of birth and made the card invalid

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No votes

I didnt receive my bill, and I want to make a payment.

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No votes

Their store associate told me I was signing up for a rewards card but it turned out to be a Credit card for Justice. I...

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1.7

I purchased a pair of expensive designer sunglasses at a vendor within Macy's with my Macy's card. I have purchased...

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Justice For Girls and Macys Products and Services

Most reviewed product and services
  • Justice For Girls Shipping Service (75 reviews)
  • Justice For Girls Customer Care (67 reviews)
  • Justice For Girls Clothing (51 reviews)
  • Macys Account (112 reviews)
  • Macys Credit Card (105 reviews)
  • Macys Customer Care (99 reviews)