PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Justice For Girls and Macys as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Justice For Girls
Macys

Justice For Girls and Macys Overview

Total reviews 638 1864
Company responses 0 0
Issues resolved 0 15

Justice For Girls and Macys Consumer Ratings

Rank
362 out of 2140 in Footwear and Clothing category
77 out of 334 in Supermarkets and Malls category
Customer service
243 in category
70 in category
Website
407 in category
65 in category
Product or Service Quality
211 in category
64 in category
Price Affordability
532 in category
69 in category

Justice For Girls and Macys Rating Details

Customer service
1.8 (276 reviews)
1.5 (581 reviews)
Reviewer's quote

...Regardless I called them yesterday and was told by customer service they will TRY to cancel the items but could not guarantee they can cancel it. Um you haven't even shipped the items why cant you cancel it..

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I love Macys! But I am sooooo disappointed in their Customer Service Department!!! It is the pits! First, I never got to speak with someone who sounded as though they were an American, even though I asked. Second, I was told several different things about my online order from it was shipped and is...

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Website
2.3 (242 reviews)
2.2 (462 reviews)
Reviewer's quote

I was never pissed, The website malfunctioned when I went to order and then the next day they wanted me to pay full price. I spoke with brad and he was so helpful and nice, justice is My daughters favorite store and I will always continue to shop there. We love your sales And your quality of clothes...

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I bought a bracelet and when I called to make a return on their website, they told me that it was too late to mail it in but I could return it to one of their stores at *ANY TIME* because during covid they're being more flexible (eye-roll). Because I really wanted to drive there! As I needed to...

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Product or Service Quality
2.3 (239 reviews)
2.1 (424 reviews)
Reviewer's quote

Very dissatisfied with the customer service with the company. I try to call and send emails and no replies. All I want is an update on my order...

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...I also have to send the product back (I sent them the photo attached and still have to return it?). So now Im being extra inconvenienced. This is unacceptable at any time, but during a pandemic?..

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Price Affordability
2.2 (233 reviews)
2.5 (384 reviews)
Reviewer's quote

...Then said don't have some items and, but they take my money in the regular price. They don't have permission of take my money without telling me..

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...00 retail price for these California Kings sheets. I'm totally disappointed in the quality of these sheets. I have other sets that I've had longer and they are more durable these and cost less...

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Justice For Girls and Macys Pros and Cons

Pros
  • Cute product
  • Designs
  • Daughter likes the clothing
  • Sale prices
  • Product
  • Selection
Cons
  • Customer service
  • Problems are not easily fixed
  • No response to a problem
  • Poor customer service
  • Not getting employee assistance
  • Billing and customer service

Justice For Girls and Macys Most Positive Reviews

Top rated reviews
5

I ordered from justice which was suppose to be a total of $40 with free shipping. Apparently they only do free shipping...

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5

I went to Macy's to purchase and enter the izod Honda contest. After the purchase no one knew anything about the...

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5

I will never order from there website it sucks!cant get my order processed!and customer service is even worst.

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5

terminated without being told noted it when i went to check my schedule sure I was hired as a seasonal employee but...

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Justice For Girls and Macys Most Critical Reviews

Lowest rated reviews
1

This company is a rip-off! They keep shipping items I never bought and no one answers the phone for customer service. ...

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1

"Hello,
I used to love shopping @***.com until recently I had to return some items by mail and got a huge problem with t...

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1

I was shopping at the 430 Hylan Blvd store (S.I.) with my daughters. There was another customer who left with an upset...

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1

I literally have NEVER had such a miserable experience as I have had since we were *** enough to spend $12,000+ in...

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Justice For Girls and Macys Latest Reviews

Recent published reviews
No votes

Yes over charged my account 50.00 and all my stuff keeps getting canceled i will
never order with justice again

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5

I received my delivery of a mattress and adjustable base spring 1/23/21 at 8:45 a.m. The item was delivered in a timely...

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No votes

Agent was pleasant, but unfortunately my package was returned to them and they are unable to ship back to me. They will...

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4.3

I love Macys! But I am sooooo disappointed in their Customer Service Department!!! It is the pits! First, I never got...

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Justice For Girls and Macys Products and Services

Most reviewed product and services
  • Justice For Girls Shipping Service (76 reviews)
  • Justice For Girls Clothing (51 reviews)
  • Justice For Girls Manager (27 reviews)
  • Macys Credit Card (110 reviews)
  • Macys Manager (75 reviews)
  • Macys Gift Card (70 reviews)