PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Teleflora and Justflowers as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Teleflora
1.5
Justflowers
Has Verified Representatives
1.5
Teleflora
Justflowers

Teleflora and Justflowers Overview

Total reviews 437 478
Company responses 0 63
Issues resolved 5 3

Teleflora and Justflowers Consumer Ratings

Rank
38 out of 229 in Flowers / Florist category
40 out of 229 in Flowers / Florist category
Customer service
34 in category
41 in category
Exchange, Refund and Cancellation Policy
33 in category
34 in category
Delivery Service
19 in category
37 in category
Website
28 in category
45 in category

Teleflora and Justflowers Rating Details

Customer service
1.3 (206 reviews)
1.1 (204 reviews)
Reviewer's quote

...At that point the customer service rep didn't even attempt to call the florist. Called at 2, they reached the florist. Supposedly the flowers were in route...

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...Called customer service, was promised a call back. Didn't happen. DO NOT ORDER FROM THIS COMPANY!..

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Exchange, Refund and Cancellation Policy
1.2 (189 reviews)
1.1 (185 reviews)
Reviewer's quote

...And I never received the refund for the expedited delivery fee. Worst Customer Service EVER!..

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Flowers were not delivered, my niece has Covid and I was sending her flowers, BUT NO, these people could not even process my order! I am livid and asked for a full refund! Will never use these people again!!!..

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Delivery Service
1.6 (176 reviews)
1.2 (191 reviews)
Reviewer's quote

...I paid a $20 delivery fee. The flowers did not arrive that day. When I called I was told the florist tried and no one was home...

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...I contacted Just Flowers customer service and went through one horrible customer service person to another. I called back again today, and they told me I had been credited $30. They did not even bother to let me know that beforehand...

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Website
2.1 (170 reviews)
1.7 (177 reviews)
Reviewer's quote

...98 and what i received was nothing like the picture I ordered from the website..

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Spread the word PLEASE!!!!! Just Flowers website did NOT say ANYTHING about deliveries being delayed up to 6 days. It was advertised "same day" and "next day" deliveries WERE available. There was NOTHING about the possibility of an order not making it on time for Mother's Day when clearly on the...

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Teleflora and Justflowers Pros and Cons

Pros
  • Pictured flowers
  • Flower picture i never received
  • Anticipation of beautiful arrangement
  • No pros
  • Website
  • Same-day delivery guarantee
Cons
  • Customer service
  • Never got flowers
  • Delivered product
  • Bad customer service
  • Lied about delivery
  • Worst experience ever

Teleflora and Justflowers Most Positive Reviews

Top rated reviews
5

It's correct that you let the company knew what you felt about their product. Be reminded that any company who sell...

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5

I ordered a large 90.00 order of a specific flower arrangement bouquet of flowers for my cousin-in-law. I took about 3...

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3.9

What I ordered was the Deck of Halls Tree and what I received was something you can buy at Home Depot. Asked for 12/17/2...

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4.9

Terrific customer service. Not only did our flowers make it for my grandpa's birthday on time but the flower...

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Teleflora and Justflowers Most Critical Reviews

Lowest rated reviews
1

I had flowers delivered to my mothers funeral. They sent something completely different than the picture i ordered...

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1

Just flowers doesn't carry any inventory. They relay all their orders to local flower shops. Just flowers has an incredi...

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1

I ordered flowers for my girlfriend, instructed and payed extra to have them delivered before lunch time to her job. It...

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1

I ordered a sympathy arrangement that looked beautiful on line and was by no means cheap. The flowers arrived dead to...

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Teleflora and Justflowers Latest Reviews

Recent published reviews
No votes

Order # 62320**** to Miner to be delivered 12/16/20; was not delivered';
1st Phone call to teleflora, 8pm CDT, 12/16/20-a...

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1

It has been six days since I placed my "same day delivery" order. The flowers have not been delivered. Called customer s...

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2.4

I can understand a one limit on promo codes but "rewards" are to be an incentive to be loyal to a brand. It's supposed t...

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1

I ordered a centerpiece for my table for Christmas December 23, 2020 and never received my order. Contacted the company...

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Teleflora and Justflowers Products and Services

Most reviewed product and services
  • Teleflora Delivery Service (124 reviews)
  • Teleflora Flowers (76 reviews)
  • Teleflora Arrangement (66 reviews)
  • Justflowers Delivery Service (206 reviews)
  • Justflowers Flowers (78 reviews)
  • Justflowers Arrangement (50 reviews)