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Justflowers

Flowers / Florist
Has verified representatives
  • 0 ISSUES RESOLVED
  • 10 COMPANY RESPONSES
  • 260 TOTAL REVIEWS
  • $21.3K CLAIMED LOSSES
  • $153 AVERAGE LOSS
1.6
Customer service
Exchange, Refund and Cancellation Policy
Website
Turnaround Time
Discounts and Special Offers
  • Website 2
  • Customer service called me to ask question on the characters 2
  • Choices and the site 1
  • Which was not clear to them 1
  • How they handled the issue 1

Customers don't like

  • Lied about delivery8
  • Did not deliver6
  • Incompetent delivery failure5
  • Spoiled a very special occasion by not delivering the flowers5
  • Lied about guarantee5
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Proflowers

Flowers / Florist
Has verified representatives
  • 4 ISSUES RESOLVED
  • 12 COMPANY RESPONSES
  • 1194 TOTAL REVIEWS
  • $140K CLAIMED LOSSES
  • $293 AVERAGE LOSS
1.7
Customer service
Exchange, Refund and Cancellation Policy
Website
Turnaround Time
Discounts and Special Offers
  • Selection 14
  • Initial prices 12
  • Website 12
  • Dissapointed 6
  • Unacceptable 4

Customers don't like

  • Hidden costs19
  • Fraudulant representation18
  • Customer service15
  • Price9
  • Staff attitude7
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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