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Justflowers

Flowers / Florist
Has verified representatives
  • 0 ISSUES RESOLVED
  • 10 COMPANY RESPONSES
  • 280 TOTAL REVIEWS
  • $30.6K CLAIMED LOSSES
  • $204 AVERAGE LOSS
1.6
Customer service
Exchange, Refund and Cancellation Policy
Website
Discounts and Special Offers
Turnaround Time
  • Website 2
  • Customer service called me to ask question on the characters 2
  • Which was not clear to them 1
  • How they handled the issue 1
  • Choices and the site 1

Customers don't like

  • Spoiled a very special occasion by not delivering the flowers4
  • Lied about delivery4
  • False advertising4
  • Incompetent delivery failure3
  • Lied about guarantee2
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Prestige Flowers

Flowers / Florist
Has verified representatives
  • 1 ISSUES RESOLVED
  • 494 TOTAL REVIEWS
  • $8.9K CLAIMED LOSSES
  • $49 AVERAGE LOSS
1.5
Customer service
Exchange, Refund and Cancellation Policy
Website
Discounts and Special Offers
Turnaround Time
  • Website 4
  • Delivered on time 4
  • Web site easy to use 3
  • Prompt delivery on one order 2
  • One bouquet was fine 2

Customers don't like

  • No refund policy8
  • General attitude7
  • Reply on delaying delivery6
  • Price4
  • Online chat service not accessible4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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