PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about The Shopping Channel and JustFashionNow as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

The Shopping Channel
JustFashionNow

The Shopping Channel and JustFashionNow Overview

Total reviews 87 668
Company responses 0 0
Issues resolved 0 2

The Shopping Channel and JustFashionNow Consumer Ratings

Rank
447 out of 3119 in E-commerce category
662 out of 2097 in Footwear and Clothing category
Exchange, Refund and Cancellation Policy
No votes
455 in category
Customer service
No votes
452 in category
Advertised vs Delivered
No votes
418 in category
Diversity of Products or Services
No votes
496 in category

The Shopping Channel and JustFashionNow Rating Details

Exchange, Refund and Cancellation Policy
No votes
1.1 (224 reviews)
Reviewer's quote

...I receive call in July saying no courier and to damage mattress send pictures and will receive refund in 24 hours. So I damage mattress send pictures and donate mattress as was my instruction. Today Sept 7 still no refund and they continue to take payments for the mattress...

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... I found out that returning the parcel to China would cost me $100 - something I decided not to do as I was afraid I would spend even more money and not get a refund. Avoid at all costs 'cause, in the end, it will cost you greatly! Check it out - there are many, many online reviews with a similar story to mine....

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Customer service
No votes
1.2 (260 reviews)
Reviewer's quote

I requested a refund from customer service and after promptly sending the item back with their return label, I did not get a response or refund for 3 weeks. I proceeded to open a PayPal dispute and within 2 days, I was sent an e-mail from TSC stating that I was refunded. I checked my PayPal dispute...

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I finally found a way to send a message to customer service and they sent an address to mail the junk back to but it'll cost me more than the shirts are worth to mail the package to China. Even though they were shipped from a San Francisco address, returns go to China. I'll try to get some help...

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Advertised vs Delivered
No votes
1.3 (213 reviews)
Reviewer's quote

Purchase supposed to be delivered 3 days after paid. I called 5 days later (just press 0 and you will get to a Customer "dis"service agent, who informed me that when it is a "first" purchase it takes longer and then finance has to analyze (I do not know what once they have the CC number), and then...

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Took 6 weeks to get order Not as advertised Sizing and fabric wrong Will not let me do an online return Site wont work Never said item from China Will not give return address to send item back..

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Diversity of Products or Services
No votes
2 (178 reviews)
Reviewer's quote

Shopping channel marks products up so they can put them on sale while still highly overcharging custumers. The same product on Amazon was $168. 81 with free shipping Shopping Channel $289 plus $7...

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...Their products and customer service is TERRIBLE..

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The Shopping Channel and JustFashionNow Pros and Cons

Pros
  • It was easy to order and recived
  • Fast to order
  • Questionable
  • I am waiting to see how the rest of the transaction goes
  • There is no pros
  • Looked good on paper
Cons
  • Lack of customer service
  • Product was not as advertised
  • Dreadful customer service and shipping policy
  • No phone number
  • Customer service
  • No company consumer or customer service phone number

The Shopping Channel and JustFashionNow Most Positive Reviews

Top rated reviews
5

I needed to cancel the order and found a very pleasant young woman to do this for me.
Pleased (not Pissed) customer

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5

I’m trying to buy this sneakers and you always refused the card I had been using.
Looking forward to hearing from you,
Ter...

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4.6

I just bought two pairs of Tony Little Slip on Thongs and they are so uncomfortable to walk in. Will they get better...

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5

I ordered product 6514974 over a month ago and its still processing. would like to know what the hold up is. why isn't...

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The Shopping Channel and JustFashionNow Most Critical Reviews

Lowest rated reviews
1

They will double bill u and not refund nor apologize, they promote 20% discount for signing up, but never give u any...

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1

I ordered this on Jan.31,2019. It is now Feb.19,2019. Where is my order?

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1

I placed an order on Sept. 23, on Sept 25 th I received an email informing they were shipping my package and I would...

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1

Found Justfashionnow, on-line....wasn't looking! Saw some of the clothing line that they carried, and got caught up on w...

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The Shopping Channel and JustFashionNow Latest Reviews

Recent published reviews
2.6

I bought a beauty rest mattress in May and found it too firm. Contacted tsc they said no returns till June 1 so I get...

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No votes

My first order came with one item missing I was told it was delayed so I ordered some more items and paid through...

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2.6

TSC contacted me and credit has been issued ..thank you

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1

I ordered two shirts, what finally arrived were very different from what was pictured or described. A cotton shirt...

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The Shopping Channel and JustFashionNow Products and Services

Most reviewed product and services
  • The Shopping Channel Customer Care (15 reviews)
  • The Shopping Channel Shipping Service (7 reviews)
  • The Shopping Channel Deal (1 review)
  • Justfashionnow Shipping Service (229 reviews)
  • Justfashionnow Customer Care (97 reviews)
  • Justfashionnow Website (17 reviews)