PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about JustFashionNow and The Shopping Channel as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

JustFashionNow
The Shopping Channel

JustFashionNow and The Shopping Channel Overview

Total reviews 679 88
Company responses 0 0
Issues resolved 2 0

JustFashionNow and The Shopping Channel Consumer Ratings

Rank
683 out of 2134 in Footwear and Clothing category
456 out of 3146 in E-commerce category
Customer service
436 in category
No votes
Delivery Service
450 in category
No votes
Exchange, Refund and Cancellation Policy
432 in category
No votes
Advertised vs Delivered
412 in category
No votes

JustFashionNow and The Shopping Channel Rating Details

Customer service
1.2 (267 reviews)
No votes
Reviewer's quote

I finally found a way to send a message to customer service and they sent an address to mail the junk back to but it'll cost me more than the shirts are worth to mail the package to China. Even though they were shipped from a San Francisco address, returns go to China. I'll try to get some help...

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I requested a refund from customer service and after promptly sending the item back with their return label, I did not get a response or refund for 3 weeks. I proceeded to open a PayPal dispute and within 2 days, I was sent an e-mail from TSC stating that I was refunded. I checked my PayPal dispute...

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Delivery Service
1.3 (249 reviews)
No votes
Reviewer's quote

...Their products and customer service is TERRIBLE..

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Delivery is extremely late which I understand given the circumstances but they wouldn't even refund the ridiculous shipping fee on an $80 order (of 2 very small items). I'll shop elsewhere next time..

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Exchange, Refund and Cancellation Policy
1.1 (230 reviews)
No votes
Reviewer's quote

...The only way to get a refund I must spend a lot of money to return them to China. They offered me 40% of my money back to save me the hassle of the return or 115% site credit. I told them I don't want the crap, it can't be used and; will never order another item for them...

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...I sent it back and still never got a refund..

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Advertised vs Delivered
1.3 (220 reviews)
No votes
Reviewer's quote

Took 6 weeks to get order Not as advertised Sizing and fabric wrong Will not let me do an online return Site wont work Never said item from China Will not give return address to send item back..

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Purchase supposed to be delivered 3 days after paid. I called 5 days later (just press 0 and you will get to a Customer "dis"service agent, who informed me that when it is a "first" purchase it takes longer and then finance has to analyze (I do not know what once they have the CC number), and then...

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JustFashionNow and The Shopping Channel Pros and Cons

Pros
  • I am waiting to see how the rest of the transaction goes
  • There is no pros
  • Looked good on paper
  • It was easy to order and recived
  • Fast to order
  • Questionable
Cons
  • No phone number
  • Customer service
  • No company consumer or customer service phone number
  • Lack of customer service
  • Product was not as advertised
  • Dreadful customer service and shipping policy

JustFashionNow and The Shopping Channel Most Positive Reviews

Top rated reviews
5

I’m trying to buy this sneakers and you always refused the card I had been using.
Looking forward to hearing from you,
Ter...

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5

I needed to cancel the order and found a very pleasant young woman to do this for me.
Pleased (not Pissed) customer

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5

I ordered product 651**** over a month ago and its still processing. would like to know what the hold up is. why isn't...

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4.6

I just bought two pairs of Tony Little Slip on Thongs and they are so uncomfortable to walk in. Will they get better...

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JustFashionNow and The Shopping Channel Most Critical Reviews

Lowest rated reviews
1

I ordered this on Jan.31,2019. It is now Feb.19,2019. Where is my order?

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1

They will double bill u and not refund nor apologize, they promote 20% discount for signing up, but never give u any...

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1

Found Justfashionnow, on-line....wasn't looking! Saw some of the clothing line that they carried, and got caught up on w...

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1

I placed an order on Sept. 23, on Sept 25 th I received an email informing they were shipping my package and I would...

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JustFashionNow and The Shopping Channel Latest Reviews

Recent published reviews
2

I placed an order 11 days ago and it hasnt arrived. Also I havent received any emails to let me know when to expect it....

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1

They sent me a tv that didnt work. I sent it back and still never got a refund.

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No votes

Merchandise subpar quality, wrong merchandise sent and missing items. They did not send return label or respond.

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2.6

I bought a beauty rest mattress in May and found it too firm. Contacted tsc they said no returns till June 1 so I get...

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JustFashionNow and The Shopping Channel Products and Services

Most reviewed product and services
  • Justfashionnow Shipping Service (229 reviews)
  • The Shopping Channel Shipping Service (7 reviews)
  • The Shopping Channel Deal (1 review)