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JustFab

Footwear and Clothing
  • 1 ISSUES RESOLVED
  • 74 TOTAL REVIEWS
  • $5.7K CLAIMED LOSSES
  • $166 AVERAGE LOSS
1.5
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Customer service
Staff
  • Prices 1

Customers don't like

  • Customer service2
  • Being shown one price and charged something more1
  • Charged me when it was unauthorized1
  • Price1
  • Special offers1
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Rosegal

Footwear and Clothing
  • 8 ISSUES RESOLVED
  • 1137 TOTAL REVIEWS
  • $29.3K CLAIMED LOSSES
  • $86 AVERAGE LOSS
1.6
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Customer service
Staff
  • Affordable pricing 23
  • Website 9
  • Pictures 6
  • Never received order 4
  • Styles but wrong sizing 4

Customers don't like

  • Useless customer service53
  • Quality was awful23
  • Sizing10
  • Exchange and refund policy9
  • Scam9
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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