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Justanswer

Media
Has verified representatives
  • 0 ISSUES RESOLVED
  • 92 COMPANY RESPONSES
  • 172 TOTAL REVIEWS
  • $12.5K CLAIMED LOSSES
  • $172 AVERAGE LOSS
2.8
Website
Customer service
Billing Practices
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Paying for having my time wasted 2
  • Help from someone who cares 1
  • Fast high quality 1
  • Ease of use 1

Customers don't like

  • Paying3
  • Not getting any answer and being charged3
  • Misleading3
  • Service provided2
  • Failure to adequately disclose ongoing charges2
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Yahoo

Media
  • 2 ISSUES RESOLVED
  • 670 TOTAL REVIEWS
  • $1.2M CLAIMED LOSSES
  • $15.5K AVERAGE LOSS
1.5
Website
Customer service
Billing Practices
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Email 5
  • Old messenger 4
  • For the first bit at least 4
  • Old email service 3
  • I used to love yahoo b4 the latest download version 3

Customers don't like

  • Poor customer service5
  • Robotic service people4
  • No customer support4
  • Tecnical support3
  • No service3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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