Start a new comparison
Delete

Justanswer

Media
Has verified representatives
  • 0 ISSUES RESOLVED
  • 73 COMPANY RESPONSES
  • 150 TOTAL REVIEWS
  • $12K CLAIMED LOSSES
  • $181 AVERAGE LOSS
3.0
Website
Customer service
Billing Practices
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Paying for having my time wasted 2
  • Ease of use 1
  • Help from someone who cares 1
  • Fast high quality 1

Customers don't like

  • Paying for nothing received7
  • Being overchaged6
  • Not getting any answer and being charged4
  • Being ripped off3
  • Service provided2
Delete

Time Warner Cable

Telecommunications
  • 5 ISSUES RESOLVED
  • 1454 TOTAL REVIEWS
  • $1.4M CLAIMED LOSSES
  • $3.5K AVERAGE LOSS
1.6
Website
Customer service
Billing Practices
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Internet speed when it works 10
  • No contract 7
  • Field technician 6
  • Variety of channels 6
  • Techs who came to my home 4

Customers don't like

  • Lack of problem solving29
  • No solution to simple task27
  • Argumentative customer service21
  • Frequent cable outages14
  • Customer service13
Show

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discussion

Comment as anonymous or
Add your nickname and location
Terms of Service
Post Comment
Cancel
Be first to start a discussion.