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Justanswer

Media
Has verified representatives
  • 1 ISSUES RESOLVED
  • 117 COMPANY RESPONSES
  • 205 TOTAL REVIEWS
  • $17.2K CLAIMED LOSSES
  • $197 AVERAGE LOSS
2.6
Customer service
Website
Billing Practices
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Paying for having my time wasted 3
  • Nil 1
  • I got one expert who seemed to be able to help 1
  • Help from someone who cares 1
  • Ease of use 1

Customers don't like

  • Not getting any answer and being charged4
  • Paying3
  • Misleading3
  • Being ripped off3
  • Service provided2
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Time Warner Cable

Telecommunications
  • 5 ISSUES RESOLVED
  • 1549 TOTAL REVIEWS
  • $1.4M CLAIMED LOSSES
  • $3.4K AVERAGE LOSS
1.6
Customer service
Website
Billing Practices
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Internet speed when it works 11
  • No contract 7
  • Variety of channels 6
  • Field technician 6
  • Techs who came to my home 4

Customers don't like

  • Poor customer service33
  • No solution to simple task15
  • Argumentative customer service15
  • Lack of problem solving9
  • Frequent cable outages6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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