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Justanswer

Media
Has verified representatives
  • 0 ISSUES RESOLVED
  • 73 COMPANY RESPONSES
  • 150 TOTAL REVIEWS
  • $12K CLAIMED LOSSES
  • $181 AVERAGE LOSS
3.0
Website
Customer service
Billing Practices
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Paying for having my time wasted 2
  • Ease of use 1
  • Help from someone who cares 1
  • Fast high quality 1

Customers don't like

  • Paying for nothing received7
  • Being overchaged6
  • Not getting any answer and being charged4
  • Being ripped off3
  • Service provided2
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Straight Talk Wireless

Telecommunications
  • 5 ISSUES RESOLVED
  • 1473 TOTAL REVIEWS
  • $180K CLAIMED LOSSES
  • $365 AVERAGE LOSS
1.8
Website
Customer service
Billing Practices
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Price 16
  • Unlimited plan has served me well 13
  • Service plan 6
  • Cell phone 5
  • Mobile internet speed 4

Customers don't like

  • Horrible customer service65
  • Customer service staff28
  • Misleading terms of service26
  • Being lied to25
  • Refusal to help9
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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