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Justanswer

Media
Has verified representatives
  • 0 ISSUES RESOLVED
  • 86 COMPANY RESPONSES
  • 166 TOTAL REVIEWS
  • $12.3K CLAIMED LOSSES
  • $179 AVERAGE LOSS
2.9
Website
Customer service
Billing Practices
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Paying for having my time wasted 2
  • Ease of use 1
  • Help from someone who cares 1
  • Fast high quality 1

Customers don't like

  • Paying3
  • Misleading3
  • Not getting any answer and being charged3
  • Failure to adequately disclose ongoing charges2
  • Service provided2
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Magicjack

Telecommunications
  • 1 ISSUES RESOLVED
  • 2553 TOTAL REVIEWS
  • $290K CLAIMED LOSSES
  • $339 AVERAGE LOSS
1.8
Website
Customer service
Billing Practices
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Cheap 17
  • Concept 11
  • No major problems 4
  • Service 3
  • quality of product 2

Customers don't like

  • Technical support13
  • No customer service11
  • Chat conversations and unresolved issues4
  • Customer service4
  • No refund policy3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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