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Justanswer

Media
Has verified representatives
  • 1 ISSUES RESOLVED
  • 121 COMPANY RESPONSES
  • 207 TOTAL REVIEWS
  • $17.2K CLAIMED LOSSES
  • $195 AVERAGE LOSS
2.6
Customer service
Website
Billing Practices
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Paying for having my time wasted 3
  • Nil 1
  • I got one expert who seemed to be able to help 1
  • Help from someone who cares 1
  • Ease of use 1

Customers don't like

  • Not getting any answer and being charged4
  • Being ripped off4
  • Paying3
  • Misleading3
  • Failure to adequately disclose ongoing charges3
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Magicjack

Telecommunications
  • 1 ISSUES RESOLVED
  • 2585 TOTAL REVIEWS
  • $290K CLAIMED LOSSES
  • $335 AVERAGE LOSS
1.8
Customer service
Website
Billing Practices
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Cheap 17
  • Concept 11
  • Service 4
  • No major problems 4
  • quality of product 2

Customers don't like

  • Customer service20
  • Technical support12
  • No customer service11
  • No refund policy4
  • Chat conversations and unresolved issues4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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