PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Just Brakes and Tires Plus as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Just Brakes
Tires Plus

Just Brakes and Tires Plus Overview

Total reviews
301
602
Company responses
0
0
Issues resolved
0
4

Tires Plus was first mentioned on PissedConsumer on May 13, 2008 and since then this brand received 602 reviews. It is 301 reviews more than Just Brakes received since Jun 22, 2007.

Just Brakes and Tires Plus Consumer Ratings

Rank
298 out of 2660 in Service Centers and Repairs category
194 out of 2660 in Service Centers and Repairs category
Customer service
210 in category
169 in category
Staff
211 in category
181 in category
Price Affordability
260 in category
200 in category

According to consumer ratings and reviews, Tires Plus ranks 104 points higher in the Service Centers and Repairs category than Just Brakes. People gave Just Brakes 1.4 stars for Customer service criterion in Service Centers and Repairs category and it is 405 points higher than the worst rated brand in this category. At the same time, Tires Plus was rated 1.6 stars for Customer service criterion in this category and it is 446 points higher than the worst rated brand in this category. If we look at Staff criterion, than we see that Tires Plus has a higher rating than Just Brakes. Regarding Price Affordability criterion, consumers gave Just Brakes 1.5 stars and it is 58% greater than other in category. Tires Plus however was rated 2 stars and it is 67% greater than other in category.

Just Brakes and Tires Plus Rating Details

Customer service
1.4 (45 reviews)
1.6 (175 reviews)
Reviewer's quote

...I had been a customer there for at least 2 or 3 years but now i will never go back. It's not about the how much they took its the action! So upset!!!..

Hayes

This is the beginning of the most egregious horrible wouldn't wish it on my worst enemy degree of customer service by the level management regular employees customer service everybody dealing with this company is horrible not one person I talk to presented themselves as as if they have any common...

Konrad R
Staff
1.5 (43 reviews)
1.7 (169 reviews)
Reviewer's quote

I have a 2014 nissan. Went in to get pads put in the front. They also recommended for me to adjust the back brakes also. Cost $ 167 because i had a $20 coupon. They also told me that i ned to replace my front bearing, the showed me the play moving my tire up and down. I didnt notice and noise or...

PissedConsumer1067499

...) Staff told her it was a bad fuel pump and that it would cost $600. The pump replacement, they said, was really easy, but the part was expensive. They also said that it would take care of the noise in the back...

Bob L
Price Affordability
1.5 (40 reviews)
2 (153 reviews)
Reviewer's quote

However, at my protest and following a discussion with the supervisor, the price was merely lowered to $329. 27–a price, I later noted, that accounted for three hours of labor despite the job taking only two, diagnosis included. In today's age of market advocacy and social influence, customer...

PissedConsumer708523

I purchased Cooper HT 65000 mile tires when I called for him to quote me he gave me the price I went up and I purchase the tires never did he tell me because this was a tire that they did not stock that it had no warranty they would not honor the warranty or road hazard if they sold me the tire...

Shawn m

Just Brakes and Tires Plus Pros and Cons

Pros
  • That there are other brake shops around
  • Shop hand was good
  • Proximity to my residence
  • Were able to fit me in
  • Close by
  • Multiple tire brands offered
Cons
  • Poor information - upselling
  • How the treat customers
  • That i did not get what the mechanic advised
  • Poor service
  • Lied about the work my car needed
  • Pricing

Just Brakes and Tires Plus Most Positive Reviews

Top rated reviews
5

I highly recommend thus place. They took the time to explain everything to me and show me what was wrong. The manager...

5

Thanks to the staff attires Plus West in Wichita Kansas. They really care about doing a great job. It's very difficult...

Just Brakes and Tires Plus Most Critical Reviews

Lowest rated reviews
1

I took my car into just brakes to have my brakes repaired. They did a horrible job. I had to return fours times. When I...

1

I was a Manager for 11 years at Tires Plus. Made decent money, and paid my guys decent also. EVERY EMPLOYEE OF TIRES PLU...

Just Brakes and Tires Plus Latest Reviews

Recent published reviews

Pepboys and just for brakes needs to work together and get warrarty information on system so customers didnt have to be...

Read all 301 reviews
1.7

I purchased Cooper HT 65000 mile tires when I called for him to quote me he gave me the price I went up and I purchase...

Read all 602 reviews

Just Brakes and Tires Plus Products and Services

Most reviewed product and services
  • Just Brakes Car Repair (20 reviews)
  • Just Brakes Manager (20 reviews)
  • Just Brakes Customer Care (7 reviews)
  • Tires Plus Oil Change (85 reviews)
  • Tires Plus Repair (57 reviews)
  • Tires Plus Car Repair (36 reviews)