Just Brakes vs Meineke: which one is better? @ Pissed Consumer

PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Just Brakes and Meineke as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

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Just Brakes

1.4

Meineke

1.5

Just Brakes

Meineke

Just Brakes and Meineke Overview

Total reviews

301

587

Company responses

Issues resolved

Meineke was first mentioned on PissedConsumer on Jul 25, 2008 and since then this brand received 587 reviews. It is 286 reviews more than Just Brakes received since Jun 22, 2007.

Just Brakes and Meineke Consumer Ratings

Rank

298 out of 2660 in Service Centers and Repairs category

269 out of 2660 in Service Centers and Repairs category

Customer service

210 in category

206 in category

Staff

211 in category

218 in category

Price Affordability

260 in category

224 in category

According to consumer ratings and reviews, Meineke ranks 29 points higher in the Service Centers and Repairs category than Just Brakes. People gave Just Brakes 1.4 stars for Customer service criterion in Service Centers and Repairs category and it is 405 points higher than the worst rated brand in this category. At the same time, Meineke was rated 1.4 stars for Customer service criterion in this category and it is 409 points higher than the worst rated brand in this category. If we look at Staff criterion, than we see that Meineke has a higher rating than Meineke. Regarding Price Affordability criterion, consumers gave Just Brakes 1.5 stars and it is 58% greater than other in category. Meineke however was rated 1.8 stars and it is 64% greater than other in category.

Just Brakes and Meineke Rating Details

Customer service

1.4 (45 reviews)

1.4 (170 reviews)

Reviewer's quote

...I had been a customer there for at least 2 or 3 years but now i will never go back. It's not about the how much they took its the action! So upset!!!..

Hayes

Meinke charges for charges for unnecessary service and has no regard for its customers whatsoever. Their "customer service" department hasn't returned a single phone call..

Alex D

Staff

1.5 (43 reviews)

1.5 (153 reviews)

Reviewer's quote

I have a 2014 nissan. Went in to get pads put in the front. They also recommended for me to adjust the back brakes also. Cost $ 167 because i had a $20 coupon. They also told me that i ned to replace my front bearing, the showed me the play moving my tire up and down. I didnt notice and noise or...

PissedConsumer1067499

...I took pictures of what they did - I don't see any where to upload them? The staff was pleasant and attentive, but inept. They need training. And I want my money back, or at least the trailer fixed...

keith

Price Affordability

1.5 (40 reviews)

1.8 (138 reviews)

Reviewer's quote

However, at my protest and following a discussion with the supervisor, the price was merely lowered to $329. 27–a price, I later noted, that accounted for three hours of labor despite the job taking only two, diagnosis included. In today's age of market advocacy and social influence, customer...

PissedConsumer708523

After thinking about it and the ridiculous price they quoted me, I called back and told them to not do any of the work because it was much too expensive. But they lied to me and said "oh, the work was already done", which I found very hard to believe. Then they tell I have to pick it or they will...

Anita G

Just Brakes and Meineke Pros and Cons

Pros

That there are other brake shops around
Shop hand was good
Proximity to my residence

I dont like this place
No pros
There are 0 pros

Cons

Poor information - upselling
How the treat customers
That i did not get what the mechanic advised

Poor service
Customer service
Lied - misrepresentation - customer service

Just Brakes and Meineke Most Positive Reviews

Top rated reviews

I highly recommend thus place. They took the time to explain everything to me and show me what was wrong. The manager...

After the Nissan Dealership diagnosed $3,000 of urgent repairs, the bulk of which would be the replacement of the...

Just Brakes and Meineke Most Critical Reviews

Lowest rated reviews

I took my car into just brakes to have my brakes repaired. They did a horrible job. I had to return fours times. When I...

I guess according to the “Fool me once/twice” aphorism it should be “Shame on me.” I could say that my relationship with...

Just Brakes and Meineke Latest Reviews

Recent published reviews

Pepboys and just for brakes needs to work together and get warrarty information on system so customers didnt have to be...

Read all 301 reviews

Nothing was resolved to my satisfaction. I finally gave up. Couldn't deal with the stress. Will not let Meineke ever...

Read all 587 reviews

Just Brakes and Meineke Products and Services

Most reviewed product and services

Just Brakes Car Repair (20 reviews)
Just Brakes Manager (20 reviews)
Just Brakes Customer Care (7 reviews)

Meineke Oil Change (111 reviews)
Meineke Repair (81 reviews)
Meineke Car Repair (54 reviews)

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