PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Just Brakes and MAACO as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Just Brakes
MAACO

Just Brakes and MAACO Overview

Total reviews
301
778
Company responses
0
3
Issues resolved
0
0

MAACO was first mentioned on PissedConsumer on Mar 22, 2007 and since then this brand received 778 reviews. It is 477 reviews more than Just Brakes received since Jun 22, 2007.

Just Brakes and MAACO Consumer Ratings

Rank
298 out of 2660 in Service Centers and Repairs category
193 out of 2660 in Service Centers and Repairs category
Customer service
210 in category
189 in category
Staff
211 in category
188 in category
Price Affordability
260 in category
148 in category

According to consumer ratings and reviews, MAACO ranks 105 points higher in the Service Centers and Repairs category than Just Brakes. People gave Just Brakes 1.4 stars for Customer service criterion in Service Centers and Repairs category and it is 405 points higher than the worst rated brand in this category. At the same time, MAACO was rated 1.5 stars for Customer service criterion in this category and it is 426 points higher than the worst rated brand in this category. If we look at Staff criterion, than we see that MAACO has a higher rating than Just Brakes. Regarding Price Affordability criterion, consumers gave Just Brakes 1.5 stars and it is 58% greater than other in category. MAACO however was rated 2.2 stars and it is 76% greater than other in category.

Just Brakes and MAACO Rating Details

Customer service
1.4 (45 reviews)
1.5 (199 reviews)
Reviewer's quote

...I had been a customer there for at least 2 or 3 years but now i will never go back. It's not about the how much they took its the action! So upset!!!..

Hayes

... see if their ready, and she never called , so I called the next day and see what’s going on, I told her she is very unprofessional and that’s not how a customer should be treated after all the bad experiences been happening , the driver side window is misaligned it’s sticking out , water can come in if it rain, I mentioned it to her and she’s denying again that they did not do it, another lie, and I started noticing the paint is bubbling on the driver side , they did a horrible job and I can’t get a hold of her coz she hanged up on me during my rant, I don’t really complaint much on anything but this is such a horrible experience and they shouldn’t be running a company with the way they treat customers . I will have to take them to court is this is t resolve ....

PissedConsumer1704071
Staff
1.5 (43 reviews)
1.6 (186 reviews)
Reviewer's quote

I have a 2014 nissan. Went in to get pads put in the front. They also recommended for me to adjust the back brakes also. Cost $ 167 because i had a $20 coupon. They also told me that i ned to replace my front bearing, the showed me the play moving my tire up and down. I didnt notice and noise or...

PissedConsumer1067499

...Given that the office staff was all female. We laughed, she greeted me, and who I believe was her daughter assisted me with the estimate. The damage was a small scratch on the passenger side quarter panel, it penetrated the paint and there was a blemish in the same area that required repair...

PissedConsumer1677271
Price Affordability
1.5 (40 reviews)
2.2 (163 reviews)
Reviewer's quote

However, at my protest and following a discussion with the supervisor, the price was merely lowered to $329. 27–a price, I later noted, that accounted for three hours of labor despite the job taking only two, diagnosis included. In today's age of market advocacy and social influence, customer...

PissedConsumer708523

The only time they mentioned a new price was on they day they completed it. I called them the day after they said they needed the hinges and they said the clamps will be there on Monday, and then they can start sanding and painting. They also said their compressor is down, so they haven't been...

James M

Just Brakes and MAACO Pros and Cons

Pros
  • That there are other brake shops around
  • Shop hand was good
  • Proximity to my residence
  • Car before they touched it
  • People seemed nice
  • Pete was very cool but that is the only thing
Cons
  • Poor information - upselling
  • How the treat customers
  • That i did not get what the mechanic advised
  • Terrible customer service
  • Poor quality work
  • Lied to about work that was supposed to be done but was not

Just Brakes and MAACO Most Positive Reviews

Top rated reviews
5

I highly recommend thus place. They took the time to explain everything to me and show me what was wrong. The manager...

5

I believe the fellow who wrote the bad review was talking about a different shop,, I'm sure of that because the names...

Just Brakes and MAACO Most Critical Reviews

Lowest rated reviews
1

I took my car into just brakes to have my brakes repaired. They did a horrible job. I had to return fours times. When I...

1

Maaco Clackamas, Oregon
Restored a 1990 Eagle Talon. After rebuilding and getting all mechanical fixed we decided to ge...

Just Brakes and MAACO Latest Reviews

Recent published reviews

Pepboys and just for brakes needs to work together and get warrarty information on system so customers didnt have to be...

Read all 301 reviews

Hello,This is Gregory Bryant, I recently had my truck painted by Maaco in Asheville NC, When I got the estimate, that...

Read all 778 reviews

Just Brakes and MAACO Products and Services

Most reviewed product and services
  • Just Brakes Car Repair (20 reviews)
  • Just Brakes Manager (20 reviews)
  • Just Brakes Customer Care (7 reviews)
  • Maaco Painting (165 reviews)
  • Maaco Car Painting (95 reviews)
  • Maaco Repair (62 reviews)