PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Just Brakes and Les Schwab Tire Centers as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Just Brakes
Les Schwab Tire Centers

Just Brakes and Les Schwab Tire Centers Overview

Total reviews
301
688
Company responses
0
0
Issues resolved
0
4

Les Schwab Tire Centers was first mentioned on PissedConsumer on Nov 14, 2007 and since then this brand received 688 reviews. It is 387 reviews more than Just Brakes received since Jun 22, 2007.

Just Brakes and Les Schwab Tire Centers Consumer Ratings

Rank
298 out of 2660 in Service Centers and Repairs category
178 out of 2660 in Service Centers and Repairs category
Customer service
210 in category
155 in category
Staff
211 in category
144 in category
Price Affordability
260 in category
159 in category

According to consumer ratings and reviews, Les Schwab Tire Centers ranks 120 points higher in the Service Centers and Repairs category than Just Brakes. People gave Just Brakes 1.4 stars for Customer service criterion in Service Centers and Repairs category and it is 405 points higher than the worst rated brand in this category. At the same time, Les Schwab Tire Centers was rated 1.7 stars for Customer service criterion in this category and it is 460 points higher than the worst rated brand in this category. If we look at Staff criterion, than we see that Les Schwab Tire Centers has a higher rating than Just Brakes. Regarding Price Affordability criterion, consumers gave Just Brakes 1.5 stars and it is 58% greater than other in category. Les Schwab Tire Centers however was rated 2 stars and it is 74% greater than other in category.

Just Brakes and Les Schwab Tire Centers Rating Details

Customer service
1.4 (45 reviews)
1.7 (148 reviews)
Reviewer's quote

...I had been a customer there for at least 2 or 3 years but now i will never go back. It's not about the how much they took its the action! So upset!!!..

Hayes

...I am thinking to myself when I needed an appointment for alignment they were able to help me at the service desk with that. By you not making this appointment you are not doing right by your customer. I was able to drive to the Hamilton store and within 45 minutes I got my tires rotated...

Terry M
Staff
1.5 (43 reviews)
1.9 (128 reviews)
Reviewer's quote

I have a 2014 nissan. Went in to get pads put in the front. They also recommended for me to adjust the back brakes also. Cost $ 167 because i had a $20 coupon. They also told me that i ned to replace my front bearing, the showed me the play moving my tire up and down. I didnt notice and noise or...

PissedConsumer1067499

I was quoted a certain price on a job and I went in to have the job done and they started giving me all these excuses why it was going to be noticeable more then the quote and I feel this is wrong and not the way to conduct yourselves as professionals when doing business they were extremely rude...

PissedConsumer1533396
Price Affordability
1.5 (40 reviews)
2 (112 reviews)
Reviewer's quote

However, at my protest and following a discussion with the supervisor, the price was merely lowered to $329. 27–a price, I later noted, that accounted for three hours of labor despite the job taking only two, diagnosis included. In today's age of market advocacy and social influence, customer...

PissedConsumer708523

...They gave me only 120 and said i had to pay half the price of a tire cash. Ok, whatever. I paid half and went on my merry way feeling like I had actually opened an account of value, and i would reap many benefits (my other account was a jewelry store with a credit line of 400)...

Jaelynn D

Just Brakes and Les Schwab Tire Centers Pros and Cons

Pros
  • That there are other brake shops around
  • Shop hand was good
  • Proximity to my residence
  • Location
  • Polite employees
  • Popcorn
Cons
  • Poor information - upselling
  • How the treat customers
  • That i did not get what the mechanic advised
  • Poor customer service
  • Unwillingness to make things right
  • Poor management

Just Brakes and Les Schwab Tire Centers Most Positive Reviews

Top rated reviews
5

I highly recommend thus place. They took the time to explain everything to me and show me what was wrong. The manager...

5

My 2002 ford expedition started leaking oil, So I took it to les swab and they told me the oil pan gasket was leaking an...

Just Brakes and Les Schwab Tire Centers Most Critical Reviews

Lowest rated reviews
1

I took my car into just brakes to have my brakes repaired. They did a horrible job. I had to return fours times. When I...

1

In July of 2014, I went to Schwab and talked to Nate the manager, I was trying to decide between buying new wheels or...

Just Brakes and Les Schwab Tire Centers Latest Reviews

Recent published reviews

Pepboys and just for brakes needs to work together and get warrarty information on system so customers didnt have to be...

Read all 301 reviews
3.5

I was long term customer 30+ years. If tires failed reach the expected mileage they would be fair and adjust...

Read all 688 reviews

Just Brakes and Les Schwab Tire Centers Products and Services

Most reviewed product and services
  • Just Brakes Car Repair (20 reviews)
  • Just Brakes Manager (20 reviews)
  • Just Brakes Customer Care (7 reviews)
  • Les Schwab Tire Centers Manager (63 reviews)
  • Les Schwab Tire Centers Repair (52 reviews)
  • Les Schwab Tire Centers Customer Care (42 reviews)