PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Jus By Julie and The Swiss Colony as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

The Swiss Colony

The Swiss Colony

Has Verified Representatives
2.5
Jus By Julie
The Swiss Colony

Jus By Julie and The Swiss Colony Overview

Total reviews 32 261
Company responses 0 77
Issues resolved 1 0

Jus By Julie and The Swiss Colony Consumer Ratings

Rank
43 out of 263 in Food Delivery category
14 out of 263 in Food Delivery category
Reliability
33 in category
No votes
Customer service
50 in category
No votes
Website
29 in category
No votes
Discounts and Special Offers
18 in category
No votes

Jus By Julie and The Swiss Colony Rating Details

Reliability
1.6 (18 reviews)
No votes
Reviewer's quote

I wish I could give this review a zero.. I recently ordered the 3 day cleanse and was really looking forward to it after reading all the reviews. I received my order around noon and was excited to start my first day. The information that was included with my package stated the bottles must be kept...

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She was VERY POLITE AN HELPED ME OUT IT WAS A GREAT EXPERIENCE U COULD UNDERSTAND HER I WOULD RECOMMEND SWISS COLONY TO ALL MY FRIENDS THANKS AGAIN !!!!!

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Customer service
1.3 (17 reviews)
No votes
Reviewer's quote

THEE worst customer service. My first juice & soup plan order came room temp/warm, so I was skeptical. I tasted a couple of the juices - definitely bad...

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...I attempted three times to contact their customer service e-mail address to again cancel this order to no avail. Please be aware prior to ordering and/or cancelling an order. Since most places offer free shipping this $27...

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Website
2.8 (16 reviews)
No votes
Reviewer's quote

...I called the number on your website about 6 times and no answer. I waited the next day and called again throughout the day, no answer, I emailed, no answer. 5 days later someone emails and says sorry for the inconvenience, let us know what dates we can fix in order to meet your ship dates...

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This year, I experienced multiple failures of the Swiss Colony website, and only once was I able to reach an actual person to talk to. The agent I spoke with had a terrible attitude; actually said to me "I'll try to help, but we're very busy right now" - and the tone of voice told me I was...

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Discounts and Special Offers
2 (14 reviews)
No votes
Reviewer's quote

I paid $95 dollars for a 3 day cleanse. I received one day and they will NOT respond ro my emails. THESE PEOPLE ARE CROOKS!!

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My credit report is such a mess because of Swiss Colony, Mont Ward, Ginnys and Seventh Ave. I dont even know where to fix it. The accounts are mixed up and it said I paid less than I should have when I actually paid it off. A mess!!! Never again will I mess with these catalog ordering companies!!!

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Jus By Julie and The Swiss Colony Pros and Cons

Pros
No votes
  • Products
  • Love the petite fours
  • Mother in law said tasted good just very small
Cons
  • Customer service
  • Bad quality
  • Unhealthy amount of sugar 8x daily content
  • Rude people
  • Way they handle payment
  • Suck

Jus By Julie and The Swiss Colony Most Positive Reviews

Top rated reviews
5

I am extremely disappointed with my Jus by Julie experience. My juices arrived last night and were completely thawed...

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5

I don't understand why people would complain. My experience is wonderful. Actually a little too wonderful and...

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4.4

The seeet spin literally made me vomit about half an hour later after I drank it. Vomited it ALL. The Choco nana one...

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5

I have ordered from swiss colony for about 8 years and have never,mind you never had a problem,and everything i have...

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Jus By Julie and The Swiss Colony Most Critical Reviews

Lowest rated reviews
1

My order was supposed to be delivered on 04/07/17. Today is 04/24/17 and I am still waiting for this company to respond...

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1

I don't know what person considered these items as normal size! I think this company is a scam! I payed 126.00 dollars...

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1

I ordered a juice cleanse that came with 12 booster shots. The day the package was to be delivered I got an email that...

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1

I got the brownie bites they were so stale and hard you couldn't eat them a waste of money and I'll never order from...

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Jus By Julie and The Swiss Colony Latest Reviews

Recent published reviews
No votes

WISH I COULD GIVE A Zero, but it automatically defaults to 1.8. Reporting the to the Better Business Bureau!
Bought on Gr...

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No votes

I am very upset. When I paid this bill in full I verified with customer service. They verified the amount I owed. I...

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1

I wish I could give this review a zero.. I recently ordered the 3 day cleanse and was really looking forward to it...

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3.8

She was VERY POLITE AN HELPED ME OUT IT WAS A GREAT EXPERIENCE U COULD UNDERSTAND HER I WOULD RECOMMEND SWISS COLONY TO...

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Jus By Julie and The Swiss Colony Products and Services

Most reviewed product and services
  • Jus By Julie Shipping Service (10 reviews)
  • Jus By Julie Juice (8 reviews)
  • Jus By Julie Delivery Service (4 reviews)
  • The Swiss Colony Customer Care (49 reviews)
  • The Swiss Colony Shipping Service (38 reviews)
  • The Swiss Colony Delivery Service (12 reviews)