PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Julep and Younique as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Julep
Younique

Julep and Younique Overview

Total reviews
340
410
Company responses
0
0
Issues resolved
2
6

Julep and Younique Consumer Ratings

Rank
93 out of 912 in Cosmetics and Personal Care category
193 out of 912 in Cosmetics and Personal Care category
Customer service
62 in category
86 in category
Website
86 in category
124 in category
Price Affordability
140 in category
206 in category
Product or Service Quality
65 in category
148 in category

Julep and Younique Rating Details

Customer service
2.1 (125 reviews)
1.9 (219 reviews)
Reviewer's quote

...Worst customer service ever!!! They billed me on 12/3 and now tell me to wait 10 days for a refund? Worst company ever - will be out of business soon. none I wanted my merchandise - not a refund weeks after and no order. They are probably the worst company I have dealt with in a long time...

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...Her customer service is disgusting and not a good representation of your company..

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Website
2.6 (120 reviews)
2.2 (210 reviews)
Reviewer's quote

The website is not easily navigated if you're trying to do anything outside of selecting your monthly box(which even getting to that point is a pain), their auto ship is erratic and unpredictable. Gifts and gift issuance dates I've been given have been inaccurate or undelivered and I've had issues...

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I contacted their customer care 4 times via their website and 3 out of the 4 times I never got a reply. The only time I did, the agent just said she would be happy to pass me on to another department and left it their without any assurance that they would take care of my case and no apologies for...

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Price Affordability
2.1 (100 reviews)
1.6 (206 reviews)
Reviewer's quote

...Polish is what they do best and even though price per ounce it was expensive- what made it great was the quality of the polish. That is one of the things I do not understand- Julep is nail polish; not skin care and cosmetics. I hope they change their minds before they go under as they say...

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...It had 1 qty and the price was correct. I checked out. My roommate is a Younique representative and received my order but it didn't show the order only that I placed an order which she had never seen before...

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Product or Service Quality
2.8 (88 reviews)
1.7 (211 reviews)
Reviewer's quote

I reached out to customer service requesting the status and explaining these were holiday items and are not useful if not received in time. I received no shipping timeframe, no apology - just a return label. I will not be paying to return anything - I will not open, drop in mailbox with "return to...

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...Its happened to 4 different customers and I've reported it to customer service. They replace only within 90 days otherwise they don't care. Its an ongoing issue and I believe there is an issue with the formula's solidity...

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Julep and Younique Pros and Cons

Pros
  • Good customer service
  • Products were fine
  • Products
  • Presenter
  • Makeup
  • Love my rep
Cons
  • Horrible customer service
  • Not told this was a membership
  • Took money without authorization
  • Products
  • Customer service
  • Tube was only a quater of the way full

Julep and Younique Most Positive Reviews

Top rated reviews
5

You purchase the box, they send you two of the same nail polish colors then you see at 25.99 charge the next month!!!!...

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5

Honestly I love younique! Yes it's pricy but I hasn't found a good foundation until I tried the liquid foundation. Oh...

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5

I signed up for Julep two or three months ago, expecting great product for a great price. When I signed up, I was under...

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5

Ive used younique makeup for over a year and LOVE it. Seriously some of these complaints made me laugh out loud. If...

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Julep and Younique Most Critical Reviews

Lowest rated reviews
1

These people know exactly what they are doing. They made it impossible for you to cancel online. When I sent an email...

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1

I'm really annoyed. Not with the makeup, or necessarily the business, but basically I have one of your representatives...

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1

*** products, horrible customer service! Canceled via email, sent the product back yet I was not "refunded" because...

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1

I was very hopeful that the 3D+ fiber lashes would be everything that they were promoted as , and as promised by the...

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Julep and Younique Latest Reviews

Recent published reviews
1.5

MAILBOX FULL wouldnt accept message

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No votes

Number unavailable cant not speak to anyone

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2.7

My blush came melted in package

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No votes

Made a payment through PayPal to Miranda Mercer of 115 dollars on the 7/22/20 for a presenter kit....did not receive...

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Julep and Younique Products and Services

Most reviewed product and services
  • Julep Nail Polish (90 reviews)
  • Julep Website (21 reviews)
  • Julep Membership (20 reviews)
  • Younique Touch Mineral Foundation (49 reviews)
  • Younique Foundation (42 reviews)
  • Younique Mascara (32 reviews)