PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Julep and Younique as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Julep
Younique

Julep and Younique Overview

Total reviews
338
357
Company responses
0
0
Issues resolved
2
5

Younique was first mentioned on PissedConsumer on May 31, 2014 and since then this brand received 357 reviews. It is 19 reviews more than Julep received since Apr 1, 2012. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Julep customer support team and Younique customer service.

Julep and Younique Consumer Ratings

Rank
82 out of 1161 in Cosmetics and Personal Care category
167 out of 1161 in Cosmetics and Personal Care category
Customer service
61 in category
81 in category
Website
77 in category
110 in category
Price Affordability
131 in category
191 in category

According to consumer ratings and reviews, Julep ranks 85 points higher in the Cosmetics and Personal Care category than Younique. People gave Julep 2.1 stars for Customer service criterion in Cosmetics and Personal Care category and it is 370 points higher than the worst rated brand in this category. At the same time, Younique was rated 1.9 stars for Customer service criterion in this category and it is 350 points higher than the worst rated brand in this category. If we look at Website criterion, than we see that Julep has a higher rating than Younique. Regarding Price Affordability criterion, consumers gave Julep 2.1 stars and it is 70% greater than other in category. Younique however was rated 1.6 stars and it is 56% greater than other in category.

Julep and Younique Rating Details

Customer service
2.1 (123 reviews)
1.9 (209 reviews)
Reviewer's quote

...Worst customer service ever!!! They billed me on 12/3 and now tell me to wait 10 days for a refund? Worst company ever - will be out of business soon. none I wanted my merchandise - not a refund weeks after and no order. They are probably the worst company I have dealt with in a long time...

PissedConsumer1729643

...Customer service attempted to blame me suggesting I put my lids on tighter. Yet I reported it the 1st time product used right after it arrived. They use every tactic not to return or replace product..

Tonya E
Website
2.6 (118 reviews)
2.2 (202 reviews)
Reviewer's quote

The website is not easily navigated if you're trying to do anything outside of selecting your monthly box(which even getting to that point is a pain), their auto ship is erratic and unpredictable. Gifts and gift issuance dates I've been given have been inaccurate or undelivered and I've had issues...

Maylyn

I contacted their customer care 4 times via their website and 3 out of the 4 times I never got a reply. The only time I did, the agent just said she would be happy to pass me on to another department and left it their without any assurance that they would take care of my case and no apologies for...

PissedConsumer1110592
Price Affordability
2.1 (99 reviews)
1.6 (195 reviews)
Reviewer's quote

...Polish is what they do best and even though price per ounce it was expensive- what made it great was the quality of the polish. That is one of the things I do not understand- Julep is nail polish; not skin care and cosmetics. I hope they change their minds before they go under as they say...

Angela W

...It had 1 qty and the price was correct. I checked out. My roommate is a Younique representative and received my order but it didn't show the order only that I placed an order which she had never seen before...

Olivia K

Julep and Younique Pros and Cons

Pros
  • Good customer service
  • Products were fine
  • Products
  • Presenter
  • Sales representative
  • Rosewater
Cons
  • Horrible customer service
  • Not told this was a membership
  • Took money without authorization
  • Products
  • Defective products
  • Customer service

Julep and Younique Most Positive Reviews

Top rated reviews
5

You purchase the box, they send you two of the same nail polish colors then you see at 25.99 charge the next month!!!!...

5

Honestly I love younique! Yes it's pricy but I hasn't found a good foundation until I tried the liquid foundation. Oh...

Julep and Younique Most Critical Reviews

Lowest rated reviews
1

These people know exactly what they are doing. They made it impossible for you to cancel online. When I sent an email...

1

I'm really annoyed. Not with the makeup, or necessarily the business, but basically I have one of your representatives...

Julep and Younique Latest Reviews

Recent published reviews
1.5

I placed an order on cyber monday - it has been in process for 9 days. I emailed to ask when it would be received and...

Read all 338 reviews

Nothing nothing has happened at all what else do you want me to sY

Read all 357 reviews

Julep and Younique Products and Services

Most reviewed product and services
  • Julep Nail Polish (90 reviews)
  • Julep Website (21 reviews)
  • Julep Membership (20 reviews)
  • Younique Touch Mineral Foundation (49 reviews)
  • Younique Foundation (41 reviews)
  • Younique Mascara (30 reviews)